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[chrisbutty]

For 2 versions (14 and now upgraded to 15.0.171) I have found files (tracks) missing and tried to re-import but no luck.

Can anyone help?

Here's my error transcript from 05 Dec 2010.

I noticed a few tracks missing in a few places.  I have part of an album and not the rest so I thought I'd just import the missing tracks.
I tried File...Library...Import and unchecked the "Ignore files previously removed" flag.  Did the import (yes, files are there on the HD) and 0 files were added.  I tried it again with the "Ignore files previously..." checked and same result.  If I remove the few tracks that remain and then do the import of the whole album, only those few tracks are uploaded!

Last time I deleted the album, moved the files across the Windows (XP) directories into a new directory and then imported the 'new' files.  Boy, was that long winded.  (It will be infeasible with the 7000 other tracks.)

I have also tried to build a new library but a lot of tags and covers and views are lost so that's me cueing up a few hundred hours' work.  I reverted to the existing library.

What's happening?  How can I repair the library and import the missing files without the loooong workaround?  Why are these going missing?   (I checked they weren't hidden in a Stack).

Files are stored on a USB external HD which is never disconnected.  I note some of the tracks remain when some have disappeared so maybe they are lost by part of the 'bad links' checking?  The files can be seen if I explore via the Drivers & Devices menus.  They appear to be consistently tagged.

HELP!

[Matt]

My guess is that the files are bad.

You could use Help > Logging to see more details.  Media Center logs if it fails parsing a file.

If you find a file that you think is good that the program can't parse, please email a copy to matt at jriver dot com.

Thanks.

[chrisbutty]

I did as suggested.  Reset the log, performed an import tracks operation on a single folder with 'ignore files previously removed' set to off and the same result.  No indication (that I can see) of problems inthe log.
log follows:
Media Center; Version: 15.0.172; Types: 16383
0000000: 3160: General: Starting logging: Date: 09/01/2011 12:11
0000000: 3160: General: Log Reset: Logging reset
0002422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0002422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0003781: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0007125: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0007422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0007422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0009437: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0011906: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0012422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0012422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0014703: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0017422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0017422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0021375: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0021375: 3160: Import: CSynchronizeDatabase::Import: Start
0021375: 3160: Import: CSynchronizeDatabase::Import: Creating processor
0021375: 3160: Import: CSynchronizeDatabase::Import: Process
0021375: 3160: Import: CSynchronizeDatabaseProcess::Process: Start
0021375: 3160: Import: CSynchronizeDatabaseProcess::Process: Creating progress
0021375: 3160: General: CMainUIWnd::Resize: Start
0021375: 3160: General: CMainUIWnd::Resize: Finish (0 ms)
0021391: 3160: Import: CSynchronizeDatabaseProcess::Process: Notifying UI
0021391: 3160: Import: CSynchronizeDatabaseProcess::Process: Starting thread
0021391: 3160: Import: CSynchronizeDatabaseProcess::Process: Finish (16 ms)
0021391: 3160: Import: CSynchronizeDatabase::Import: Finish (16 ms)
0021391: 2872: Import: Process: Starting import (JRiver Media Center 15.0.172)
0021391: 2872: Import: GetNewFiles: Start
0021391: 2872: Import: GetNewFiles: Finish (0 ms)
0021391: 2872: Import: Process: Finish (0 ms)
0021406: 3160: General: CMainUIWnd::Resize: Start
0021406: 3160: General: CMainUIWnd::Resize: Finish (0 ms)
0021422: 3160: Import: Finish: Updating view schemes
0021422: 3160: Import: Finish: Showing summary
0022422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0022422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0024062: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0024062: 3160: Import: Finish: Updating UI (bWorkPerformed = 0)
0024062: 3160: Import: Finish: Notify UI of finish
0024062: 3160: Import: Finish: Destroying
0024062: 3160: Import: CSynchronizeDatabase::UpdateWatchFolders: Start
0024062: 3160: Import: CSynchronizeDatabase::UpdateWatchFolders: Stopping existing watch thread
0024078: 812: Import: CWatchFoldersThread::Thread: Finish (461828 ms)
0024078: 3160: Import: CSynchronizeDatabase::UpdateWatchFolders: Starting watch thread
0024078: 3160: Import: CSynchronizeDatabase::UpdateWatchFolders: Finish (16 ms)
0024078: 3368: Import: CWatchFoldersThread::Thread: Start
0024094: 3368: Import: CWatchFoldersThread::Thread: Watching folder 'E:\My Music\'
0027422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0027422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0028609: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0032422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Start
0032422: 3160: TV: CTVRecordingDatabase::StoreActionsCache: Finish (0 ms)
0033734: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0036969: 3160: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0036969: 3160: General: RunProgram: Start
0036969: 3160: General: RunProgram: Filename: C:\Documents and Settings\Chris Butterworth\Application Data\J River\Media Center 15\Log.txt / Parameters:
0036969: 3160: General: RunProgram: Performing ShellExecute...
0037000: 3160: General: RunProgram: Running process...
0037000: 3160: General: RunProgram: Finish (31 ms)

[chophouse]

I had  this problem yesterdaY and solved via help I got from here.

See rick.ca's Dec 6 post at http://yabb.jriver.com/interact/index.php?topic=60868.msg410579#msg410579  It has an image that clearly explians how and where to fix

[chrisbutty]

Thanks ChopHouse for your collaboration on this.  I've checked that area and am not using Auto Import in this instance.  I have cleared the flags in my Library... Import...Import a Single Folder.  Following your help I have cleare the flags in Auto Import too... just in case!

[chrisbutty]

Perhaps this log will help reveal the problem.  It looks like the process starts and immediately finishes to me.  Any clues anyone?

This issue may be looking consistent with the Bad Links functionality removing the tracks during a background process (maybe auto import?) and the Library Import functionality not having another go at the files.   I have set Fix Bad Links to 'No' now rather than 'Yes (Protect Network Files)' which seemed like a sensible option initially.

I can't really find any definitions or descriptions of the Bad Links functionality.  Any clues anyone?

I have upated tags on the remaining 5000 tracks but as I can't see or update tags on the missing items I am at risk of loosing my file/track information if I rebuild the library from scratch.

Any help with this one?

here's the log:

Media Center; Version: 15.0.172; Types: 889
0000000: 1900: General: Starting logging: Date: 16/01/2011 16:53
0000000: 1900: General: Log Reset: Logging reset
0002563: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0005625: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0006797: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0008032: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0010344: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0013547: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014907: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0026313: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0026313: 1900: Import: CSynchronizeDatabase::Import: Start
0026313: 1900: Import: CSynchronizeDatabase::Import: Creating processor
0026313: 1900: Import: CSynchronizeDatabase::Import: Process
0026313: 1900: Import: CSynchronizeDatabaseProcess::Process: Start
0026313: 1900: Import: CSynchronizeDatabaseProcess::Process: Creating progress
0026328: 1900: General: CMainUIWnd::Resize: Start
0026344: 1900: General: CMainUIWnd::Resize: Finish (16 ms)
0026344: 1900: Import: CSynchronizeDatabaseProcess::Process: Notifying UI
0026344: 1900: Import: CSynchronizeDatabaseProcess::Process: Starting thread
0026344: 1900: Import: CSynchronizeDatabaseProcess::Process: Finish (31 ms)
0026344: 3160: Import: Process: Starting import (JRiver Media Center 15.0.172)
0026344: 1900: Import: CSynchronizeDatabase::Import: Finish (31 ms)

0026344: 3160: Import: GetNewFiles: Start
0026360: 3160: Import: GetNewFiles: Finish (16 ms)

0026360: 3160: Import: Process: Finish (16 ms)
0026422: 1900: General: CMainUIWnd::Resize: Start
0026422: 1900: General: CMainUIWnd::Resize: Finish (0 ms)
0026438: 1900: Import: Finish: Updating view schemes
0026438: 1900: Import: Finish: Showing summary
0027641: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0027641: 1900: Import: Finish: Updating UI (bWorkPerformed = 0)
0027641: 1900: Import: Finish: Notify UI of finish
0027641: 1900: Import: Finish: Destroying
0027641: 1900: Import: CSynchronizeDatabase::UpdateWatchFolders: Start
0027641: 1900: Import: CSynchronizeDatabase::UpdateWatchFolders: Stopping existing watch thread
0027657: 2844: Import: CWatchFoldersThread::Thread: Finish (169391 ms)
0027657: 1900: Import: CSynchronizeDatabase::UpdateWatchFolders: Starting watch thread
0027657: 1900: Import: CSynchronizeDatabase::UpdateWatchFolders: Finish (16 ms)
0027657: 240: Import: CWatchFoldersThread::Thread: Start
0027657: 240: Import: CWatchFoldersThread::Thread: Watching folder 'E:\My Music\'
0030094: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0032047: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0036735: 1900: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0036735: 1900: General: RunProgram: Start
0036735: 1900: General: RunProgram: Filename: C:\Documents and Settings\Chris Butterworth\Application Data\J River\Media Center 15\Log.txt / Parameters:
0036735: 1900: General: RunProgram: Performing ShellExecute...
0036797: 1900: General: RunProgram: Running process...
0036797: 1900: General: RunProgram: Finish (62 ms)

[Scolex]

Have you tried to just click the files in explorer to see if they play?

[chrisbutty]

Yup, they play.   
Furthermore I can build a new MC library, auto or manually import the tracks and they are included and they play ok.

I'm estimating 2000 tracks have gone missing.

[Scolex]

When you play the missing track do they stay in the library?
If not do you have the setting options/general/automatically import files when played enabled.
Are the tags visible when played and if they are do they seem normal.
I am just thinking that there is something corrupt in the file but not enough to prevent them from playing.
Maybe not even possible but I am reaching because that is a strange issue.

[tunetyme]

Have you tried un-checking "ignore files previously removed from library"?  It is on the second page when you select import single folder at the bottom of the page.  Hope that helps.

Tunetyme

[chrisbutty]

Hi Tunetyme,  I have fiddled with those settings for Auto Import and manual import.

Hi Scolex,

Without the option you suggest set, the file plays, the tags are normal
I wasn't using that option setting by choice but I enabled it, found a missing track in Explorer and played it.   The track was added, the tags are as expected.  Log is below.
(Obviously this is not the way to add maybe 2000 missing tracks back into the library but hopefully this tells us something.)


log:
Media Center; Version: 15.0.172; Types: 889
0000000: 2928: General: Starting logging: Date: 17/01/2011 09:28
0000000: 2928: General: Log Reset: Logging reset
0003094: 2928: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0000000: 960: General: Launcher: Command Line: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3"
0000000: 960: General: ExecuteMJFileCommand: Start
0000000: 960: General: ExecuteMJFileCommand: Waiting on lock
0000000: 960: General: ExecuteMJFileCommand: Have lock
0000000: 960: General: ExecuteMJFileCommand: Posting: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3"
0000000: 960: General: ExecuteMJFileCommand: IPC Name: Media Center 15 File Command IPC
0000000: 960: General: CPostString::Post: Start
0000000: 960: General: CPostString::Post: Sending </Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3">, type 34768 to 7801c4
0000000: 960: General: CPostString::Post: Actual message, type 34768, WParam c00098, LParam 85060cf, Window 7801c4
0000000: 960: General: CPostString::Post: Finish (0 ms)
0014531: 2928: General: CMainFrame::OnFileCommand: Start

0014531: 2928: General: CPostString::GetAll: Start
0014531: 2928: General: CPostString::GetAll: Found message: type 34768, WParam c00098, LParam 85060cf, string </Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3">
0014531: 2928: General: CPostString::GetAll: Finish (0 ms)
0014531: 2928: General: CMainFrame::OnFileCommand: Received command: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3"
0014531: 2928: General: CMainFrame::OnFileCommand: Command: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3"
0014531: 2928: General: CMCPlayerApp::ExecuteCommandLine: Start
0014531: 2928: General: CMCPlayerApp::ExecuteCommandLine: Command Line: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3
0014531: 2928: General: CMCPlayerApp::Play: Start
0014531: 2928: General: CMCPlayerApp::Play: Command line: /Play "E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3
0014531: 2928: General: CMCPlayerApp::Play: Files: 1
0014531: 2928: General: CMCPlayerApp::Play: Play (bAppend: 0, bReplace: 0, nZone: -1)
0014531: 2928: Playback: CPlayerZone::Play: Start
0014531: 2928: Playback: CPlayerZone::Play: Handling exclusive playback zones
0014531: 2928: Playback: CPlayerZone::Play: Getting actual playback track
0014547: 2928: Playback: CPlayerZone::Play: Processing play for 'E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3'
0014547: 2928: Playback: CPlayerZone::Play: Updating internal track info
0014578: 2928: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3</Item><Item Name="ReplayGainTrackAutoPreamp">8629</Item><Item Name="BitDepth">16</Item><Item Name="FileType">mp3</Item><Item Name="ReplayGainTrack">-8100</Item><Item Name="ReplayGainAlbumAutoPreamp">10087</Item><Item Name="ReplayGainAlbum">-9557</Item><Item Name="MediaType">Audio</Item><Item Name="DatabaseKey">1217089</Item><Item Name="Channels">2</Item><Item Name="SampleRate">44100</Item><Item Name="Bookmark"></Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="PlaylistIndex">0</Item></XMLFN>
0014578: 2928: Playback: CJRPlaybackEngine::Play: Start
0014578: 2928: Playback: CJRPlaybackEngine::Play: Playing: E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3
0014578: 2928: Playback: CJRPlaybackEngine::Play: Filetype: mp3; Type: 1; Can play: 1; Playback object: 0x325bda0
0014578: 2928: Playback: CJRPlaybackEngine::StartPlayFile: Start
0014578: 2928: Playback: CMJPlaybackType::Play: Start
0014578: 2928: Playback: CMJPlayerCore::Play: Start
0014578: 2928: Playback: CMJPlayerCore::Play: Created feeder helper for type mp3 (native: 1)
0014578: 2928: Playback: CMJWaveFeeder::Play: Start
0014578: 2928: Playback: CMJWaveFeeder::Play: Finish (0 ms)
0014578: 2928: Playback: CMJPlayerCore::Play: Play succeeded
0014578: 2928: Playback: CMJPlayerCore::Play: Result: 1
0014578: 2928: Playback: CMJPlayerCore::Play: Finish (0 ms)
0014578: 2928: Playback: CMJPlaybackType::Play: Play result: 1
0014578: 2928: Playback: CMJPlaybackType::Play: Finish (0 ms)
0014578: 508: Playback: CMJWaveFeeder::Thread: Start
0014578: 2928: Playback: CJRPlaybackEngine::StartPlayFile: Play returned: 1
0014578: 508: Playback: CMJWaveFeeder::Thread: Adding skinning
0014578: 2928: Playback: CJRPlaybackEngine::StartPlayFile: Finish (0 ms)
0014578: 2928: Playback: CJRPlaybackEngine::Play: StartPlayFile returned 1
0014578: 508: Playback: CMJWaveFeeder::Thread: Opening file
0014578: 2928: Playback: CJRPlaybackEngine::Play: Finish (0 ms)
0014578: 2928: Playback: CPlayerZone::Play: Play succeeded
0014578: 2928: Playback: CPlayerZone::Play: Finish (47 ms)
0014578: 2928: General: CMCPlayerApp::Play: Finish (47 ms)
0014578: 2928: General: CMCPlayerApp::ExecuteCommandLine: Finish (47 ms)
0014578: 2928: General: CMainFrame::OnFileCommand: Finish (47 ms)
0014578: 1660: Import: JRAnalyzer::Open: Start
0014578: 1660: Import: JRAnalyzer::AddFile: Start
0014578: 1660: Import: JRAnalyzer::AddFile: Filename: E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3
0014578: 1660: Import: JRAnalyzer::AddFileMJ: Start
0014578: 1660: Import: JRAnalyzer::AddFileMJ: Finish (0 ms)
0014578: 1660: Import: JRAnalyzer::AddFile: Finish (0 ms)
0014578: 1660: Import: JRAnalyzer::Open: Finish (0 ms)
0014609: 2928: General: CMainUIWnd::Resize: Start
0014625: 508: Playback: CMJWaveFeeder::Thread: Setting output format
0014625: 508: Playback: CPlayerZone::OnNewStream: Start
0014625: 508: Playback: CPlayerZone::OnNewStream: Finish (0 ms)
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Start
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Using input format
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wFormatTag 1
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nChannels 2
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nSamplesPerSec 44100
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nAvgBytesPerSec 176400
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nBlockAlign 4
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wBitsPerSample 16
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: cbSize 0
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Finish (0 ms)
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Start
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Using input format
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wFormatTag 1
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nChannels 2
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nSamplesPerSec 44100
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nAvgBytesPerSec 176400
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nBlockAlign 4
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wBitsPerSample 16
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: cbSize 0
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Finish (0 ms)
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Start
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Using input format
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wFormatTag 1
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nChannels 2
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nSamplesPerSec 44100
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nAvgBytesPerSec 176400
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: nBlockAlign 4
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: wBitsPerSample 16
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: cbSize 0
0014625: 508: Playback: CMJPlayerCore::GetOutputFormat: Finish (0 ms)
0014625: 2928: General: CMainUIWnd::Resize: Finish (16 ms)
0014687: 508: Playback: CMJWaveFeeder::Thread: Preparing to feed data
0014687: 508: Playback: CMJWaveFeeder::Thread: Running feeder loop
0014687: 2744: Playback: CWaveOutBinPlayThread::Thread: Start
0014719: 1340: Import: JRAnalyzer::Open: Start

0014719: 1340: Import: JRAnalyzer::AddFile: Start
0014719: 1340: Import: JRAnalyzer::AddFile: Filename: E:\My Music\(Multiple Artists)\Ska Mania\(Multiple Artists) - Ska Mania - 04 - Three Minute Hero.mp3
0014719: 1340: Import: JRAnalyzer::AddFileMJ: Start

0014719: 1340: Import: JRAnalyzer::AddFileMJ: Finish (0 ms)
0014719: 1340: Import: JRAnalyzer::AddFile: Finish (0 ms)
0014719: 1340: Import: JRAnalyzer::Open: Finish (0 ms)
0025844: 2928: General: CPanesWnd::UpdatePanes: Start
0025844: 2928: General: CPanesWnd::UpdateRightView: Start
0025844: 2928: General: CMJFileListCtrl::StartFileInsertion: Start
0025844: 2928: General: CMJFileListCtrl::StartFileInsertion: Finish (0 ms)
0025844: 2928: General: CMJFileListCtrl::FinishFileInsertion: Start
0025859: 2928: General: CMJFileListCtrl::FinishFileInsertion: Finish (15 ms)
0025859: 2928: General: CPanesWnd::UpdateRightView: Finish (15 ms)
0025859: 2928: General: CPanesWnd::UpdatePanes: Finish (15 ms)
0028578: 2928: General: CPanesWnd::UpdatePanes: Start
0028578: 2928: General: CPanesWnd::UpdateRightView: Start
0028578: 2928: General: CMJFileListCtrl::StartFileInsertion: Start
0028578: 2928: General: CMJFileListCtrl::StartFileInsertion: Finish (0 ms)
0028578: 2928: General: CMJFileListCtrl::FinishFileInsertion: Start
0028578: 2928: General: CMJFileListCtrl::FinishFileInsertion: Finish (0 ms)
0028594: 2928: General: CPanesWnd::UpdateRightView: Finish (16 ms)
0028594: 2928: General: CPanesWnd::UpdatePanes: Finish (16 ms)
0055859: 2928: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0058578: 2928: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0061765: 2928: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0061765: 2928: General: RunProgram: Start
0061765: 2928: General: RunProgram: Filename: C:\Documents and Settings\Chris Butterworth\Application Data\J River\Media Center 15\Log.txt / Parameters:
0061765: 2928: General: RunProgram: Performing ShellExecute...
0062812: 2928: General: RunProgram: Running process...
0062812: 2928: General: RunProgram: Finish (1047 ms)

[Scolex]

Not sure if you would be willing to do this but it is an option to make it easier to locate all of the missing tracks.
First backup your library and then do a find replace and add a special character to the folder name. (find Music replace with #Music).
MC will move all files currently in your library the file/folder structure will be intact just in the new main folder. Every thing left in the original folder will be what is missing. Do a explorer search for *.* in that folder select them all and right click "play in media center".
I know this doesn't find the problem but at least everything will be there and you can investigate further at your leisure.

[chrisbutty]

Wow,that's some serious thinking.   

I'm concerned that the moves of 6000 files might go wrong somewhere... still, repetition is supposedly what computers are good at.
I'll give it a go but back up the world first.  I'll update here when I've achieved some results.

Thank you.

[Scolex]

I have moved my library several times 18,xxx files and never had an issue. When it stays on the same drive the files don't even move it is just a registry/library edit and I have moved between drives a few times also.

[chrisbutty]

Well that worked well.  It's certainly a route to  getting the tracks back.  I looked at those that has disappeared but there seems to be nothing wrong or significant about them.  If I get the impression that tracks have gone missing again and are not being handled by Auto Import then I'll follow the same process.

It would be good to know why this odd collection of 1,978 tracks fell out of the library and why they would not be imported again but at least we have worked around most of the impact.

Thank for community members for your help.

[Scolex]

Cheers, glad it worked for you, MC is a great player and an unbelievable management tool I use it for several things that no other MC could ever think about handling.
I think they should market it's non media management capabilities with a little forthright thought more.
Other apps I find invaluable: (not media related but wonderful for data management if you are used to text editing and find/replace)
Creative Element Power Tools
Textpad

[tunetyme]

I would again encourage you to use import a single folder.  You can use it on the parent folder (music) and it will work through all the sub folders.  Again, un-check "ignore files previously removed from library".  That has always worked for me.

You might check your file types under tools\options\file types and make sure that you are asking MC to import the files.

Tunetyme

[chrisbutty]

Tunetyme, Thanks for the tip there that Import Single Folder works at the 'root'.  My frustration was the flag to set to ignore files previously removed had no effect.  Perhaps as the files were not purposely removed??  Over the whole process and without knowingly doing anything I have lost some files permanently from the disk and my stacking seems to be very strange at times.  However other advice as above did recover the files so I could save a full library.   I think the current library is still leaching files and I am having to watch it carefully.   It would be good (as per other discussions here) to get the list or be able to reset the internal list for 'removed files' or a log for deleted files, broken link removals etc.

[tunetyme]

chrisbutty:

You may want to check and see if the missing tracks are from "Various Artist" CD's.  When you are viewing the default audio right click on Artist and click on Artist (Auto).  It will display as Album Artist.  Look for (multiple Artists), Various and Various Artists and see if your misiing files are there.  I found about 1500 files.  I started another thread regarding this.

Tunetyme