Topic: How to Upgrade to MC16 ($26.98) (Read 20426 times)

JimH · « **on:** February 25, 2011, 03:58:55 pm »

The latest version of JRiver Media Center, MC 16.0, is available for $26.98 if you have previously purchased Media Jukebox 8.0 or any version of JRiver Media Center. Find out more here:

Instructions Features

MC16 can co-exist alongside any version of MC back to 11.1 without uninstalling the old version.

If you purchased MC15 after January 1, 2011, you already have an MC16 license. You can just install MC16 and visit the Restore Page.

Thanks for thinking about a purchase.

Comsat · « **Reply #1 on:** February 26, 2011, 04:29:24 am »

Today is my last day with Internet access before I go on a trip. Therefore my last chance to upgrade for $ 16.98.

I've followed the instructions precisely, but unfortunately the 'buy' link from MC16 is dead.

I come from the latest MC15, fully registered.

I haver removed MC15 and MC16 from my computer, and have first reinstalled MC15, and re-registered it using a newly obtained .mjr file. After that I installed MC16 beta .39 and followed the buy button... to a dead link.

I have tried various browsers: IE8, IE9RC and Chrome.

I have also tried the link from the popup after first start of MC16, giving me the option to upgrade. Also that link did not work.

Bye bye ten dollars...

Blakey · « **Reply #2 on:** February 26, 2011, 04:38:31 am »

Having same problem - link does not appear to work, and worried that upgrade offer will run out before we can access it.

Please consider extending offer and advise when it is fixed.

Thanks

Alex B · « **Reply #3 on:** February 26, 2011, 04:41:38 am »

You are correct.

The address

Code: [Select]

https://rover.jriver.com/cgi-bin/buy.cgi?productid=44&upgradefrom=...
does not work at the moment. (... in place of my reg code)

Comsat · « **Reply #4 on:** February 26, 2011, 05:18:05 am »

Good to hear I'm not the only one having this problem. Had started digging into Internet security settings already.

kheyden · « **Reply #5 on:** February 26, 2011, 05:37:21 am »

Linked worked for me Friday around 4:30 PM eastern time.

JimH · « **Reply #6 on:** February 26, 2011, 07:38:28 am »

We're aware of it. Should be back up within the hour. I'm sorry for the problem.

daniel_2k · « **Reply #7 on:** February 26, 2011, 09:33:57 am »

I want to buy MC16, but the link still does not work for me:

https://rover.jriver.com/cgi-bin/buy.cgi?productid=44&upgradefrom=XXXX-XXXX...

JimH · « **Reply #8 on:** February 26, 2011, 09:50:12 am »

Quote from: daniel_2k on February 26, 2011, 09:33:57 am

I want to buy MC16, but the link still does not work for me:

https://rover.jriver.com/cgi-bin/buy.cgi?productid=44&upgradefrom=XXXX-XXXX...

Our servers were down because of a modem failure. Please try again.

daniel_2k · « **Reply #9 on:** February 26, 2011, 09:57:40 am »

Now it works. My purchase is complete. Thanks!

JimH · « **Reply #10 on:** February 26, 2011, 10:26:54 am »

Thank you!

Gzydeck · « **Reply #11 on:** February 26, 2011, 03:11:52 pm »

I just upgraded to MC15 on 12/17/2010.....didn't realize there was MC16 coming out in early 2011.

Do I need to upgrade again already? Or is there any provision for recent upgrades?

Thanks for any info you can provide.

Greggz

JimH · « **Reply #12 on:** February 26, 2011, 03:18:11 pm »

Quote from: Gzydeck on February 26, 2011, 03:11:52 pm

I just upgraded to MC15 on 12/17/2010.....didn't realize there was MC16 coming out in early 2011.

Do I need to upgrade again already? Or is there any provision for recent upgrades?

The cutoff date was January 1, 2011. An upgrade is currently $16.98, $10 off the regular upgrade price.

Thanks for your purchase.

gumboss · « **Reply #13 on:** February 26, 2011, 05:15:51 pm »

Help needed with install on second computer------
I upgraded from version 12 or 13 to 16 without any problems and now want to upgrade my HTPC computer on the same network. I installed version 16 and when I try to register with my install key it is not recognized. I thought I could install on both my computers. Is correct and if so, any suggestions would be appreciated. I am using Windows 7 Pro x64. Media center from J rivers is so much better than the Microsoft Media Center!!!

Thanks

JimH · « **Reply #14 on:** February 26, 2011, 06:18:02 pm »

The Purchase link above should answer most questions.

You could start there and have your licenses e-mailed to you.

MC16 will only run with an MC16 license. If you still have problems, try a copy and paste of your Registration Code on the Restore Page.

An Install Key is only good for 14 days. After that, you need to use a restore.

brossmac · « **Reply #15 on:** February 26, 2011, 07:39:09 pm »

Done and done!

The best software I own, hands down.

phalanthus · « **Reply #16 on:** February 26, 2011, 11:47:58 pm »

Quote from: brossmac on February 26, 2011, 07:39:09 pm

Done and done!

The best software I own, hands down.

i second that

skylarplane · « **Reply #17 on:** February 28, 2011, 10:37:57 am »

Can you please tell me what is the correct link for the upgrade from MC15 to MC16
Is it at place that I have to add my MC15 key

Skylar

JimH · « **Reply #18 on:** February 28, 2011, 10:42:12 am »

Quote from: skylarplane on February 28, 2011, 10:37:57 am

Can you please tell me what is the correct link for the upgrade from MC15 to MC16
Is it at place that I have to add my MC15 key

You'll find it in the instructions here:
http://wiki.jriver.com/index.php/Upgrade_to_MC16

ke4ole · « **Reply #19 on:** March 02, 2011, 04:58:10 pm »

Quote from: JimH on February 25, 2011, 03:58:55 pm

For the next few days you can save $10 on the next version of JRiver Media Center 16.0.

Detailed Instructions.

Features.

MC16 can co-exist alongside any version of MC back to 11.1 without installing the old version.

Thanks for considering a purchase.

Well, I got my $17 in just at the 11th hour!

Matt22 · « **Reply #20 on:** March 05, 2011, 07:27:17 pm »

I have a question.

Is the upgrade license good for the final release or are these just essentially Beta keys?

JimH · « **Reply #21 on:** March 05, 2011, 07:59:47 pm »

Quote from: Matt22 on March 05, 2011, 07:27:17 pm

I have a question.

Is the upgrade license good for the final release or are these just essentially Beta keys?

If you buy any license, it's good for any minor build of the same version.

MC16.0.xxx to MC16.x.xxx is free.

The only time we ask for an upgrade fee is when the major version changes.

MC.xx.xxx to MC16 is currently $16.98. On Monday, it will increase.

Thanks for asking.

Matt22 · « **Reply #22 on:** March 05, 2011, 08:20:33 pm »

So are you saying that if I were to buy a license for 16 while its in beta, it'll still be valid when 16 gets a public release?

edbro · « **Reply #23 on:** March 05, 2011, 08:23:09 pm »

Quote from: Matt22 on March 05, 2011, 08:20:33 pm

So are you saying that if I were to buy a license for 16 while its in beta, it'll still be valid when 16 gets a public release?

"MC16.0.xxx to MC16.x.xxx is free" implies than any/all version of MC16 will be valid.

martyk · « **Reply #24 on:** March 06, 2011, 11:19:40 am »

Link to purchase upgrade does not appear to be working again? Keeps saying something is wrong with
info entered. Have tried on multiple computers.

JimH · « **Reply #25 on:** March 06, 2011, 11:42:47 am »

It is working. Exactly what are you doing? What happens?

Maybe you don't have MC16 installed?

See the Upgrade link on our wiki for details.

http://wiki.jriver.com/index.php/Upgrade_to_MC16

Don't post your license here.

martyk · « **Reply #26 on:** March 06, 2011, 11:48:05 am »

Media Center is installed. Version 15 is licensed. Try the link that I received in the email for
the upgrade offer. Go to that page, fill in all the info (name address, email, credit card details) and
goes to the next screen to authorize purchase. Click on that and it takes me back to
the purchase screen like something is not correct. Checked everything and it seems to be correct.
Tried on multiple PC's and still not luck. Seeing that there were issues previously, I thought the system
may be down again.

JimH · « **Reply #27 on:** March 06, 2011, 12:01:51 pm »

Is MC16 installed?

If so, then the credit card approval is probably rejecting the card. We can check on Monday.

martyk · « **Reply #28 on:** March 06, 2011, 12:18:23 pm »

Just tried again and it worked.

Thanks

JimH · « **Reply #29 on:** March 06, 2011, 01:29:38 pm »

Quote from: martyk on March 06, 2011, 12:18:23 pm

Just tried again and it worked.

Thanks

Thank you.

tboy34 · « **Reply #30 on:** March 15, 2011, 03:53:27 pm »

Is there a chance you will extend the discount today is the 15th.

JimH · « **Reply #31 on:** March 15, 2011, 03:58:08 pm »

Quote from: tboy34 on March 15, 2011, 03:53:27 pm

Is there a chance you will extend the discount today is the 15th.

Yes. It's still $19.98. It will change on the weekend. Thanks for considering an upgrade.

tboy34 · « **Reply #32 on:** March 15, 2011, 04:38:38 pm »

Just purchased an upgrade. Very happy as usual with it. Thank you for the information.

zuiko · « **Reply #33 on:** March 18, 2011, 09:52:04 pm »

I haven't been able to get the upgrade to work. I have 15 installed and licensed. I installed 16 and the buy page always shows full price (not the upgrade price). I tried restoring my 15 license in 16 as suggested on the Wiki and it said it was invalid. All it did was blow away my license on 15 (which I was able to restore in 15 from the MJR file). I don't have UAC enabled. No change to the buy page.... still shows full price.

zuiko · « **Reply #34 on:** March 18, 2011, 10:35:30 pm »

Quote from: daniel_2k on February 26, 2011, 09:33:57 am

I want to buy MC16, but the link still does not work for me:

https://rover.jriver.com/cgi-bin/buy.cgi?productid=44&upgradefrom=XXXX-XXXX...

I never did manage to get the buy button to work but I just used this URL and manually added my reg key to the upgradefrom parameter in the URL and it worked OK.

Fabricio · « **Reply #35 on:** March 19, 2011, 05:47:51 am »

I lost save.

My credit card was without limit.

Sorry. Today I buy.

I like JRiver Media Center.

Regards,

Fabricio, from Brazil.

Fabricio · « **Reply #36 on:** March 19, 2011, 04:04:01 pm »

Hello,

I bought now the license. Upgrade 100%.

Thanks.

Regards,

Fabricio, from Brazil.

docles · « **Reply #37 on:** March 20, 2011, 04:20:41 am »

Hello,

I want to share my feeling about this upgrade. I am personally part of the software industry since 10 years and I am working in one of the top 10 software vendors in the world.

Jim you propose a non-free upgrade every 15 months by asking to pay half the price of the first licence fee. This is huge. To justify this kind of amount, you need to bring real new things in the software. But this is not the case with this version, no new breakthrough features or new architecture (as an example play doctor is low level feature and buggy)
More than that you ask your clients to pay for something that is not finished (still in beta). I tried the MC 16 and it put the mess in my database.

Saying that I wont pay the upgrade and I therefore I will consider alternative solutions because I need a software that is still supported (as a matter of fact, you ended the support of MC 15).

Docles

JimH · « **Reply #38 on:** March 20, 2011, 07:09:27 am »

Sorry you feel that way. A few comments ...

A lot has changed in MC16. You might read some of the MC16 release thread notes to see what else is new. Alex B keeps a log. You'll find a link in his signature.

MC15 is still supported.

Support for a DLNA Server is improved. The library load of DLNA is normally not very fast, so that in MC15 a large library will make the client seem slow. Now it loads in the background so you can begin using the program.

Performance speed is generally faster as well.

Early on, an update was $16.98, about 35% of new price, not 50%.

But MC15 is a great program and should last you several more years. We've still got some people using MC9 and MC10.

Mr ChriZ · « **Reply #39 on:** March 20, 2011, 07:25:57 am »

Quote from: docles on March 20, 2011, 04:20:41 am

Jim you propose a non-free upgrade every 15 months by asking to pay half the price of the first licence fee.

The Glass half full way of looking at this might be that for 15 months you're getting !FREE! upgrades if you buy early in the dev cycle!

Thinking of software from the top 10 vendors makes me think of people like Adobe where their products cost significantly more than $50 and if you're lucky you get one or two updates to fix major problems with the software.

So again with the glass half full way of looking at this software... It's a real bargain! It's almost tempting to buy two just in case they change their minds tomorrow!

docles · « **Reply #40 on:** March 20, 2011, 11:27:45 am »

To JIM,

The only way to have special price is to commit on a beta software, this is not fair in my point of view.

You say that MC 15 is still supported, when do you expect to issue a new version ? the 174 has been issued 1.5 months ago. In regular period, you issue one each 2 weeks. For me this not anymore support.

Docles

rick.ca · « **Reply #41 on:** March 20, 2011, 03:36:05 pm »

Quote

The only way to have special price is to commit on a beta software, this is not fair in my point of view.

What would be fair, from your point of view?

I think calling it a beta when it's obviously the same product in continuous development is silly. Instead of upgrades, there should be an annual subscription fee for the right to use the latest versions during that period. That subscription fee should not be discounted under any circumstances—because that, of course, would be unfair.

lepa · « **Reply #42 on:** March 20, 2011, 05:23:57 pm »

Quote from: docles on March 20, 2011, 11:27:45 am

The only way to have special price is to commit on a beta software, this is not fair in my point of view.

I guess that is why it is called special price. After that there has usually been lowered price for upgrade and full price for new customers.

Shiraz · « **Reply #43 on:** March 21, 2011, 04:24:36 am »

Hiya,

Tried to do an upgrade from 14 to 16. First issue, the beta version worked for one day, then expired. But I knew I wanted it so I followed the upgrade process, paid $20, received my new license file, but when I launch MC16 says "your license file has expired. Do you want to restore license (via) registration code?" I had the license reissued by entering the registration code that came both in my email and at time of purchase -- same issue.

What am I missing?

Shiraz

Alex B · « **Reply #44 on:** March 21, 2011, 09:37:05 am »

Shiraz,

Have you checked the date setting on your computer?

Vocalpoint · « **Reply #45 on:** March 21, 2011, 10:06:08 am »

Quote from: docles on March 20, 2011, 11:27:45 am

The only way to have special price is to commit on a beta software, this is not fair in my point of view.

Then don't buy it or even acknowledge it. You have the ability to make choices you know

Quote from: docles on March 20, 2011, 11:27:45 am

You say that MC 15 is still supported, when do you expect to issue a new version ? the 174 has been issued 1.5 months ago. In regular period, you issue one each 2 weeks. For me this not anymore support.

As I understand the support model over at JR...they continue to "support" the most recent "mature" version while the actual dev resources and coding goes into the newest version.

"Support" meaning - if something catastrophic were to occur after some 50 versions in v15 - the dev team would be there for me to check it out. That does NOT guarantee a new version of the software would be issued.

And then for a super modest upgrade fee - we get access to all the new stuff that is going right into v16 and it's new variants.

Seriously tho - if you have already bought in to the program - is $23.00 or $25 bucks going to kill ya? Look at what this program is capable of....if you cannot recognize the value and the unbelievable dev service we get - (practically a direct pipeline to the dev guys via these forums)...maybe it's time you changed to something else.

Do remember that this is a business. To me - These guys deserve every buck they get and I have no problem sending over some scratch for the next new round

My 2 cents...

VP

Shiraz · « **Reply #46 on:** March 21, 2011, 03:43:45 pm »

Alex, the date is set correctly on my computer. I purchased the license on the 21st, was offered the $19.98 price (supposed to be up to the 19th only), and tried applying the license. Could that be the issue?

JimH · « **Reply #47 on:** March 21, 2011, 03:51:42 pm »

Quote from: Shiraz on March 21, 2011, 03:43:45 pm

Alex, the date is set correctly on my computer. I purchased the license on the 21st, was offered the $19.98 price (supposed to be up to the 19th only), and tried applying the license. Could that be the issue?

I've just sent you an e-mail with instructions.

JimH · « **Reply #48 on:** March 22, 2011, 11:56:11 am »

Shiraz replied:

Quote

Thanks Jim. As it turns out, my issue WAS due to my date being set sometime in the future -- very surprised at that and not sure how it happened, but anyhow, thanks again.

Thanks, Alex.

geoptin · « **Reply #49 on:** March 24, 2011, 06:48:08 am »

Hi,
Can I use a prepaid Visa Card to upgrade from MC 15 to MC 16?

George

INTERACT FORUM

Author Topic: How to Upgrade to MC16 ($26.98) (Read 20426 times)