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Author Topic: performer store login error  (Read 2653 times)

kewe65

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performer store login error
« on: March 20, 2011, 11:04:25 am »

similar to this thread: http://yabb.jriver.com/interact/index.php?topic=61553.0, except the error message is different:

"There was an error updating your system to support DRM licensed content.  Protected content may not be accessible."

When I click okay, it says on the login screen:

"Unknown error
Try again later"

Kevin
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kewe65

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Re: performer store login error
« Reply #1 on: March 29, 2011, 11:52:53 am »

any assistance on this issue?  Performer Store is 100% unusable on both 15 and 16.
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JimH

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Re: performer store login error
« Reply #2 on: March 29, 2011, 11:55:10 am »

Can you play any protected content in Windows Media Player?
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kewe65

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Re: performer store login error
« Reply #3 on: March 31, 2011, 11:52:38 pm »

the only "protected" content are m4p files from long ago, which play fine in MC and in quicktime.  i dont have any other protected content that would be playable in windows media player
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JohnT

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Re: performer store login error
« Reply #4 on: April 27, 2011, 08:17:54 am »

Please check out this thread for further information on this problem:
http://yabb.jriver.com/interact/index.php?topic=63169.0
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John Thompson, JRiver Media Center
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