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Author Topic: Registration code wont install on MC16 Portable Install  (Read 2388 times)

ginty32

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Registration code wont install on MC16 Portable Install
« on: June 28, 2011, 09:15:06 am »

I was successful installing MC16 on a portable drive at my work PC.   I took it home and decided to put it on a different drive, but I lost the registration key.  This morning I used the email way to key the key, but MC16 wouldn't accept it.  I thought of trying to re-install but I got an error saying I couldn't do a portable install without a valid registration key on the computer.  The only thing I can think of is re-installing on my main HD then installing the key, then trying a portable install after that.

Is there another option?
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JimH

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Re: Registration code wont install on MC16 Portable Install
« Reply #1 on: June 28, 2011, 09:26:34 am »

I was successful installing MC16 on a portable drive at my work PC.   I took it home and decided to put it on a different drive, but I lost the registration key.  This morning I used the email way to key the key, but MC16 wouldn't accept it.  I thought of trying to re-install but I got an error saying I couldn't do a portable install without a valid registration key on the computer.  The only thing I can think of is re-installing on my main HD then installing the key, then trying a portable install after that.

Is there another option?
Make sure your license is for MC16.  Use IE to do a restore of the license on your PC, before you attempt to do a portable install.  See the Purchase link above for more information.
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ginty32

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Re: Registration code wont install on MC16 Portable Install
« Reply #2 on: June 28, 2011, 11:17:49 am »

I re-installed MC16 on my computer and it accepted the license.  But every since I've tried the Portable install I'm getting a error message of "Interface plugin 'mc_jumbar' could not be found or created.

I've also noticed another problem, don't know if it's related, but since I did the re-install I've lost the skins I have downloaded.  I go to download them again, but when I run them nothing happens.  And when I use the browse inside of MC Skin manager there are 3 options for file extensions: .mjs, .zip and .wsz.  The skins I use all are.mjp, so MC won't show them.  I use Chrome, but I've also tried to download and launch via IE.

any suggestions?
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Matt

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Re: Registration code wont install on MC16 Portable Install
« Reply #3 on: June 28, 2011, 11:24:59 am »

Portable installs do not support interface plugins, or installation of components from a browser.
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Matt Ashland, JRiver Media Center

ginty32

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Re: Registration code wont install on MC16 Portable Install
« Reply #4 on: June 28, 2011, 12:28:09 pm »

I've re-installed MC on my PCs hd and I still get the message.  I've removed the portable version.  I thought about re-installing it again to see if that would fix it.
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ginty32

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Re: Registration code wont install on MC16 Portable Install
« Reply #5 on: June 29, 2011, 10:54:56 am »

I've updated MC16 to the latest stable build and I still get the "Interface plug-in MC-Jumpbar could not be found or located.  Is doing an uninstall-re-install the only way to fix this?
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Matt

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Re: Registration code wont install on MC16 Portable Install
« Reply #6 on: June 29, 2011, 10:55:48 am »

I've updated MC16 to the latest stable build and I still get the "Interface plug-in MC-Jumpbar could not be found or located.  Is doing an uninstall-re-install the only way to fix this?

You could use Tools > Plug-in Manager to remove the plugin.
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Matt Ashland, JRiver Media Center

ginty32

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Re: Registration code wont install on MC16 Portable Install
« Reply #7 on: June 29, 2011, 11:26:08 am »

Do I need the plug-in for anything? 
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Matt

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Re: Registration code wont install on MC16 Portable Install
« Reply #8 on: June 30, 2011, 11:26:52 am »

Do I need the plug-in for anything? 

Since it's missing, just uninstall it.

You can always reinstall it later once you're squared away.
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Matt Ashland, JRiver Media Center

Mr ChriZ

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Re: Registration code wont install on MC16 Portable Install
« Reply #9 on: June 30, 2011, 01:08:57 pm »

For reference MC_Jumpbar is the "Windows 7 Taskbar Plugin"
Available here:
http://accessories.jriver.com/mediacenter/accessories.php under interface plugins
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