INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Crash report [Solved by reinstalling]  (Read 1191 times)

di7ra

  • Member
  • *
  • Posts: 3
Crash report [Solved by reinstalling]
« on: July 19, 2011, 04:52:43 pm »
Hello.

I have J.RMC (v16.0.128.0) crash every time i'm trying to play (diffrent) mkv movie files.

The error log
Quote
1000
2
100
0x80000000000000

39253
Application
di7ra

Media Center 16.exe
16.0.128.0
4e176fa9
Media Center 16.exe
16.0.128.0
4e176fa9
c0000005
00114a43
8a4
01cc465c2a116bbf
C:\Program Files\JRiver\Media Center 16.exe
C:\Program Files\JRiver\Media Center 16.exe
9b89853f-b24f-11e0-ab0b-0025b352799f

What could to be an issue?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71656
  • Where did I put my teeth?
Re: Crash report
« Reply #1 on: July 19, 2011, 04:54:07 pm »
How is your video set in MC options?  Red October Standard is recommended.
Logged

di7ra

  • Member
  • *
  • Posts: 3
Re: Crash report
« Reply #2 on: July 19, 2011, 07:08:36 pm »
Quote from: JimH on July 19, 2011, 04:54:07 pm
How is your video set in MC options? Red October Standard is recommended.
It is Red Oct. Standard, haven't changed anything there.

The problem appeared with update to v16.0.128.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71656
  • Where did I put my teeth?
Re: Crash report
« Reply #3 on: July 19, 2011, 07:39:59 pm »
Try running MC as administrator once.  Right click on the exe to start.
Logged

di7ra

  • Member
  • *
  • Posts: 3
Re: Crash report
« Reply #4 on: July 20, 2011, 07:22:51 am »
Running with admin rights didn't hep but reinstalling solved the problem. A stange. Didn't touch user prefs folder (as actually didn't touch any video prefs at all) so some issue was with updating program files i guess.
Logged
Pages: [1]   Go Up
« previous next »