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Help please

troubleshooting issue
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how to prevent MC16 shutting down
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Author Topic: MC16 shuts down when trying to play mkv  (Read 1036 times)

piccirilli

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MC16 shuts down when trying to play mkv
« on: August 26, 2011, 05:13:21 pm »
I am new to JRiver, so really don't know where to start troubleshooting.  I am using latest build, programmed Red October HQ with additional filters (LAV splitter, LAV audio, LAV video, MadVR).  When I try to play a movie MC16 shuts down.  Tried various Video/Audio settings without success.  I'd like purchase this program, but need help getting it to work out of the box first. Really surprised it simply does not work with default settings.  Just as an FYI, I have been using media portal with MPC-HC with the filters listed above, and do not have any issues playing any of my MKV's. Suggestions?
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Matt

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Re: MC16 shuts down when trying to play mkv
« Reply #1 on: August 26, 2011, 05:20:58 pm »
Please test Red October Standard.  Does it work?
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Matt Ashland, JRiver Media Center

JimH

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Re: MC16 shuts down when trying to play mkv
« Reply #2 on: August 26, 2011, 05:37:12 pm »
When you want to start a thread, use "New Topic" in the upper right corner, not a poll.

I'll lock this now.  Just copy and paste if you need more help.
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