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Author Topic: New, need help with MJ not playing files  (Read 1953 times)

nik_b

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New, need help with MJ not playing files
« on: September 02, 2011, 03:36:33 pm »

Hello. I just recently downloaded MJ 14.0.166 to Windows 7 Pro 32-bit.

The program works very nicely on my first use. However, when I close it and reopen and play music, I get a message saying:

"Media Jukebox was unable to play any of the files.

Please make sure that the path in Media Library points to the right location and that the files are not being filtered by Access Control."

This is after I import the files from a folder using MJ 14. The path is correct, but all of my files in the folder are erased and replaced by numerous .jmd files.

Any suggestions would be greatly appreciated. I did try to search and found a topic, but it was unresolved. Thank you.
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JimH

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Re: New, need help with MJ not playing files
« Reply #1 on: September 02, 2011, 04:07:05 pm »

Don't use the install directory to store media files  or MC's library files (the jmd files).  
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nik_b

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Re: New, need help with MJ not playing files
« Reply #2 on: September 02, 2011, 04:59:01 pm »

How do I change that? All I did was import from the folder. By importing, it erases my music after I close the program.
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JimH

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Re: New, need help with MJ not playing files
« Reply #3 on: September 02, 2011, 05:40:21 pm »

Normal setup is at least these directories:

1.  Program is installed to something like Program Files/JRiver/MC16

2.  Library files (jmd)  -- this is MC's database of your files and is stored in something like this location:
C:\Users\[user]\AppData\Roaming\J River\Media Center 16\Library

3.  Media files in something like C:\Music, C:\Video, etc.

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nik_b

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Re: New, need help with MJ not playing files
« Reply #4 on: September 03, 2011, 09:16:57 am »

I appreciate the help.

MJ is in D:\ProgramFiles

Music is in G:\Music

In the options, it tells me that Library Backups are in C:\Windows\System32\config\systemprofile\AppData\Roaming\JRiver\MediaJukebox14\LibraryBackups

The items in the folder match what is placed in G:\Music
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MrC

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Re: New, need help with MJ not playing files
« Reply #5 on: September 03, 2011, 10:40:36 am »

Are you running the installer as an Admin.  These paths don't look correct.
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nik_b

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Re: New, need help with MJ not playing files
« Reply #6 on: September 03, 2011, 12:39:59 pm »

Yes, I am running them as the administrator. I chose not to install MJ to C:\
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nik_b

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Re: New, need help with MJ not playing files
« Reply #7 on: September 05, 2011, 08:48:16 pm »

Installed it to the default location (C:\....) and everything works fine. Thanks for the help.
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