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Author Topic: Support via...  (Read 1256 times)

preproman

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Support via...
« on: November 07, 2011, 12:32:29 pm »

Has JRiver every thought about providing remote (Hands on support) through Team Viewer?  This will bring an extra level of customer support to the users that don't know how to configure JR the way they some of us suggest.  Of course this could end up being very demanding.

What's your thoughts?
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Matt

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Re: Support via...
« Reply #1 on: November 07, 2011, 12:37:32 pm »

Please use your last thread about the same topic here:
http://yabb.jriver.com/interact/index.php?topic=67357.msg451988#msg451988
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Matt Ashland, JRiver Media Center

JimH

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Re: Support via...
« Reply #2 on: November 07, 2011, 12:48:54 pm »

I don't think we could provide that kind of service.
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