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Author Topic: After Awhile Live TV Gets Jerky and Audio Broken  (Read 4520 times)

nwboater

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After Awhile Live TV Gets Jerky and Audio Broken
« on: November 11, 2011, 12:47:32 pm »

Live TV starts out smooth with good audio. Same when going to Time Shifting to sync audio. After awhile - 5 minutes or so the video starts to get jerky. It gets worse as time goes on. After about 10 or 15 minutes the audio gets broken and it too gets worse with time.

If I go back to no time shifting after being there a few minutes it seems better. But it then gets worse and worse too.

We have a fairly fast quad core CPU and Asus 550 video card. Tuner is HDPVR. Above is using RO Standard.

Playback of TV recordings and other video is fine.

If you want logs or any other info please let me know. I think the log might get quite long because I have to wait awhile for this to happen.

Thanks,
Rod
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nwboater

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #1 on: November 13, 2011, 03:42:45 pm »

Bump.

Just in case it's not obvious from the first post, live TV is now unusable for us.

Thanks,
Rod
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JimH

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #2 on: November 13, 2011, 04:19:37 pm »

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nwboater

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #3 on: November 14, 2011, 11:05:25 am »

Bump.

Just in case it's not obvious from the first post, live TV is now unusable for us.

Thanks,
Rod

Bump
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Yaobing

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #4 on: November 14, 2011, 12:07:05 pm »

I do get lip synch problem when not running time-shifting.  In time-shifting mode I have not seen any problems.  I just ran a test.  It has been running for 17 minutes without any problems.

Filter Graph Info (Time-shifting writer graph):

    Filter 'MJTSWriterFilter'
        CLSID: {CBE332C2-ED6F-482D-8497-AB51CA0419B7}
        Host: c:\program files (x86)\j river\media center 17\tv\mjtsfilewriter.ax
        Input Pin 'Input'
            Connected to pin 'Audio Out' of filter 'MPEG-2 Demultiplexer'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx
        Input Pin 'Input'
            Connected to pin 'Video Out' of filter 'MPEG-2 Demultiplexer'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2

    Filter 'MPEG-2 Demultiplexer'
        CLSID: {AFB6C280-2C41-11D3-8A60-0000F81E0E4A}
        Host: c:\windows\syswow64\mpg2splt.ax
        Input Pin 'MPEG-2 Stream'
            Connected to pin 'H.264 Out' of filter 'Hauppauge HD PVR Encoder'
            Major type MEDIATYPE_Stream  Sub type MEDIASUBTYPE_MPEG2_TRANSPORT, Format type FORMAT_None
        Output Pin 'Audio Out'
            Connected to pin 'Input' of filter 'MJTSWriterFilter'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx
        Output Pin 'Video Out'
            Connected to pin 'Input' of filter 'MJTSWriterFilter'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2

    Filter 'Hauppauge HD PVR Encoder'
        CLSID: {17CCA71B-ECD7-11D0-B908-00A0C9223196}
        Host: c:\windows\syswow64\ksproxy.ax
        Output Pin 'H.264 Out'
            Connected to pin 'MPEG-2 Stream' of filter 'MPEG-2 Demultiplexer'
            Major type MEDIATYPE_Stream  Sub type MEDIASUBTYPE_MPEG2_TRANSPORT, Format type FORMAT_None
        Input Pin 'Virtual Video In'
            Connected to pin 'Virtual Video Out' of filter 'Hauppauge HD PVR Capture Device'
            Major type MEDIATYPE_Video  Sub type Unknown GUID Name: {F7AD521F-1CF5-46EF-9D00-685AD4D63184}, Format type FORMAT_VideoInfo
        Input Pin 'Virtual Audio In'
            Connected to pin 'Virtual Audio Out' of filter 'Hauppauge HD PVR Capture Device'
            Major type MEDIATYPE_Audio  Sub type Unknown GUID Name: {C669BE66-8310-4A52-8469-DE0739893FC0}, Format type FORMAT_WaveFormatEx

    Filter 'Hauppauge HD PVR Capture Device'
        CLSID: {17CCA71B-ECD7-11D0-B908-00A0C9223196}
        Host: c:\windows\syswow64\ksproxy.ax
        Output Pin 'Virtual Video Out'
            Connected to pin 'Virtual Video In' of filter 'Hauppauge HD PVR Encoder'
            Major type MEDIATYPE_Video  Sub type Unknown GUID Name: {F7AD521F-1CF5-46EF-9D00-685AD4D63184}, Format type FORMAT_VideoInfo
        Output Pin 'Virtual Audio Out'
            Connected to pin 'Virtual Audio In' of filter 'Hauppauge HD PVR Encoder'
            Major type MEDIATYPE_Audio  Sub type Unknown GUID Name: {C669BE66-8310-4A52-8469-DE0739893FC0}, Format type FORMAT_WaveFormatEx
        Input Pin 'Analog Video In'
            Connected to pin '0: Video Decoder Out' of filter 'Hauppauge HD PVR Crossbar'
            Major type MEDIATYPE_AnalogVideo  Sub type MEDIASUBTYPE_None, Format type FORMAT_AnalogVideo
        Input Pin 'Analog Audio In'
            Connected to pin '1: Audio Decoder Out' of filter 'Hauppauge HD PVR Crossbar'
            Major type MEDIATYPE_AnalogAudio  Sub type MEDIASUBTYPE_None, Format type FORMAT_None

    Filter 'Hauppauge HD PVR Crossbar'
        CLSID: {71F96460-78F3-11D0-A18C-00A0C9118956}
        Host: c:\windows\syswow64\ksxbar.ax
        Input Pin '0: Video YRYBY In'
        Input Pin '1: Video SVideo In'
        Input Pin '2: Video Composite In'
        Input Pin '3: Audio SPDIFDigital In'
        Input Pin '4: Audio Line In'
        Input Pin '5: Audio AUX In'
        Output Pin '0: Video Decoder Out'
            Connected to pin 'Analog Video In' of filter 'Hauppauge HD PVR Capture Device'
            Major type MEDIATYPE_AnalogVideo  Sub type MEDIASUBTYPE_None, Format type FORMAT_AnalogVideo
        Output Pin '1: Audio Decoder Out'
            Connected to pin 'Analog Audio In' of filter 'Hauppauge HD PVR Capture Device'
            Major type MEDIATYPE_AnalogAudio  Sub type MEDIASUBTYPE_None, Format type FORMAT_None
_________________________________________________________________________

Filter Graph Info (Time-shifting player graph):

    Filter 'Enhanced Video Renderer'
        CLSID: {FA10746C-9B63-4B6C-BC49-FC300EA5F256}
        Host: c:\windows\syswow64\evr.dll
        Input Pin 'EVR Input0'
            Connected to pin 'Video Out' of filter 'ArcSoft Video Decoder'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2

    Filter 'JRiver Audio Renderer'
        CLSID: {A4002F8E-510F-442C-8AD3-F9C7B23FB394}
        Host:
        Input Pin 'In'
            Connected to pin 'Output' of filter 'LAV Audio Decoder'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_IEEE_FLOAT, Format type FORMAT_WaveFormatEx

    Filter 'ArcSoft Video Decoder'
        CLSID: {B793E9A8-C53E-4845-9DE9-C32326EACCAD}
        Host: c:\program files (x86)\common files\arcsoft\mpeg engine\asvid.ax
        Input Pin 'Video In'
            Connected to pin 'Output' of filter 'JRiver Video Monitor'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2
        Input Pin 'SP In'
        Output Pin 'Video Out'
            Connected to pin 'EVR Input0' of filter 'Enhanced Video Renderer'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_NV12, Format type FORMAT_VideoInfo2
        Output Pin '~CC Out'

    Filter 'LAV Audio Decoder'
        CLSID: {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
        Host: C:\Users\yaobing\AppData\Roaming\J River\Media Center 17\Plugins\lav\LAVAudio.ax
        Input Pin 'Input'
            Connected to pin 'Output' of filter 'JRiver Audio Monitor'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx
        Output Pin 'Output'
            Connected to pin 'In' of filter 'JRiver Audio Renderer'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_IEEE_FLOAT, Format type FORMAT_WaveFormatEx

    Filter 'JRiver Video Monitor'
        CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
        Host:
        Input Pin 'Input'
            Connected to pin 'Video Output' of filter 'MJTSReaderFilter'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2
        Output Pin 'Output'
            Connected to pin 'Video In' of filter 'ArcSoft Video Decoder'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2

    Filter 'JRiver Audio Monitor'
        CLSID: {A4207487-E7D8-406B-9882-B66370DE2492}
        Host:
        Input Pin 'Input'
            Connected to pin 'Audio Output' of filter 'MJTSReaderFilter'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx
        Output Pin 'Output'
            Connected to pin 'Input' of filter 'LAV Audio Decoder'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx

    Filter 'MJTSReaderFilter'
        CLSID: {8303B00A-D9E3-4BD7-A79A-AD7077F54123}
        Host: c:\program files (x86)\j river\media center 17\tv\mjtsfilereader.ax
        Output Pin 'Audio Output'
            Connected to pin 'Input' of filter 'JRiver Audio Monitor'
            Major type MEDIATYPE_Audio  Sub type MEDIASUBTYPE_DOLBY_AC3, Format type FORMAT_WaveFormatEx
        Output Pin 'Video Output'
            Connected to pin 'Input' of filter 'JRiver Video Monitor'
            Major type MEDIATYPE_Video  Sub type MEDIASUBTYPE_H264, Format type FORMAT_VideoInfo2
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nwboater

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #5 on: November 14, 2011, 12:42:10 pm »

Hi Yaobing,

Yes all along we have audio/video sync problems when not time shifting. But I'm not referring to that.

After a few minutes the video gets jerky (studder?) Then the audio actually gets interrupted along with the jerky video. That's what I meant with "Broken" audio. It happens in both Time Shifted and non Time Shifted. And keeps getting worse with time.

This makes Live TV totally unusable!

I'm not sure what to do with the Filter graphs you posted.

I would sure appreciate it if a troubleshooting process could get started. Just let me know what I can do from this end please.

Thanks,
Rod
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Yaobing

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #6 on: November 14, 2011, 12:58:40 pm »

For starter, right-click while TV is playing, and choose DirectShow filters > Copy graph info to clipboard.  Then paste it in your post here.
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raym

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #7 on: November 14, 2011, 08:32:22 pm »

I do get lip synch problem when not running time-shifting. 

How do you disable time-shifting? I thought this option was removed a while back. I can't find a way to disable it anymore.
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Yaobing

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #8 on: November 14, 2011, 09:21:41 pm »

How do you disable time-shifting? I thought this option was removed a while back. I can't find a way to disable it anymore.

Rod uses analog TV.  Analog has always started in non-time-shifting mode.  I am going to add option to start in time-shifting mode.

You can only start digital TV in time-shifting mode.  After starting you can still cancel time-shifting using right-click menu.  
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raym

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #9 on: November 14, 2011, 09:39:24 pm »

Rod uses analog TV.  Analog has always started in non-time-shifting mode.  I am going to add option to start in time-shifting mode.

You can only start digital TV in time-shifting mode.  After starting you can still cancel time-shifting using right-click menu.  

Right, thanks.
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nwboater

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #10 on: November 14, 2011, 10:38:02 pm »

Well, this is a little like taking your car in to the mechanic and it then runs perfectly. That's what Live TV did this afternoon! It had been consistently getting jerky after just a few minutes and now it's fine.

Since nothing was done to fix it most likely it will act up again. When it does I'll be sure to get the filter graph for you.

Thanks for trying to help. Or wait a minute Yaobing - you used your remote powers and did fix it!!!

Rod
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JimH

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #11 on: November 15, 2011, 06:56:37 am »

Well, this is a little like taking your car in to the mechanic and it then runs perfectly. That's what Live TV did this afternoon! It had been consistently getting jerky after just a few minutes and now it's fine.

Since nothing was done to fix it most likely it will act up again. When it does I'll be sure to get the filter graph for you.
It's possible that a background process (virus checker, for example) caused the problem.
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eapool

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Re: After Awhile Live TV Gets Jerky and Audio Broken
« Reply #12 on: November 19, 2011, 07:00:53 am »

I recently added the Hauppauge Colossus to my server to allow us to watch DirecTV through Media Center.  I believe this is considered an analog signal.  I am seeing the same stuttering audio after a few minutes of watching live tv.  I am not seeing it at all on my other OTA tuners (which are digital).  I tried pausing and restarting.  The sound restarted right away, but the picture was frozen for a while and took a few minutes to catch up with the audio.  After that the stuttering was gone.

This is with 17.0.38.

Alex
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