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Author Topic: Installation Key/Registration Code Question  (Read 1937 times)

ballen

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Installation Key/Registration Code Question
« on: March 18, 2003, 07:30:55 am »

Back in November 02', I purchased MJ8 and was sent an email containing an "installation key" which generated a "registration code" which licensed my copy of MJ.

Yesterday I installed a fresh install of MJ 8.0.394 onto a new hard drive.  I used the registration code from Nov. 02' to "Restore License" and it successfully registered.

This AM, I receive an email from "buy-button@jriver.com" sending me an "installation key" identically named as the one in Nov. which generated an identical registration code as in Nov.

What's this about?  Why was I sent another key/code after MJ was already successfully registered? Why 2 identical key/codes?  The email states the installation key is good for 2wks but I was able to register using my original key/code from Nov.


Blair
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JimH

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Re: Installation Key/Registration Code Question
« Reply #1 on: March 18, 2003, 07:36:19 am »

You must have used the Restore Page to re-license.  You're all set now.

If you want to know more, please try this link:
www.mediajukebox.com/license
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ChicoSelfs

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Re: Installation Key/Registration Code Question
« Reply #2 on: March 18, 2003, 07:36:37 am »

I think that is a very good ideia, if you loose the first *rrg file you have the mail to restore again in 2 weeks and in that way you don't have to spend another restore.
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Made in Portugal

hadlockd

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Re: Installation Key/Registration Code Question
« Reply #3 on: March 20, 2003, 11:27:26 am »

I have a restore key from jriver but it fails to restore the license. :P
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John Gateley

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Re: Installation Key/Registration Code Question
« Reply #4 on: March 20, 2003, 12:09:07 pm »

Please check the FAQ, and if that doesn't help, post the exact steps you are taking to restore, as well as your system info.

Thanks,

j

Hal

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Re: Installation Key/Registration Code Question
« Reply #5 on: March 25, 2003, 08:35:59 pm »

Hello,
    I am having a problem restoring my license for MJB 8.0.388 on my XP pro computer.  For months, I have not had any problems.   The issue started when I removed the XP user account that MJB was installed in.  Apparently I lost the license with the old user account.
    I have tried to restore the license by following the instructions on the web.  When I enter the code on the restoration page, MJB opens up but I get this error "Error installing Media Jukebox license: Invalid license."  How can I install MJB on my new user account?

Thanks,
Hal
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JimH

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Re: Installation Key/Registration Code Question
« Reply #6 on: March 26, 2003, 03:18:29 am »

It isn't a valid license.  Find the Registration Code, not the Install Key.  It should be in e-mail from buy-button @ jriver.com.  Or use the recover capability to have the server e-mail you the license.

It's all here:  
www.mediajukebox.com/license


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Hal

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Re: Installation Key/Registration Code Question
« Reply #7 on: March 26, 2003, 08:31:05 am »

I used the registration code to get a new license by email.  
What should I do with the .mjr file?  I tried to restore the license by opening MJB and going to HELP, then Restore License by file pointing to the new .mjr file, but I get the same error "Invalid License."  Do I need need to reinstall every thing?
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JimH

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Re: Installation Key/Registration Code Question
« Reply #8 on: March 26, 2003, 08:49:48 am »

Try updating your software from our downloads page.
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