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Author Topic: Can't change volume  (Read 2656 times)

Trying to snow

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Can't change volume
« on: February 11, 2012, 03:34:38 am »

Always used internal volume, but on my new system, volume controls don't work, not even mute. 17.0.85, WASAPI output.
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CountryBumkin

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Re: Can't change volume
« Reply #1 on: February 11, 2012, 10:58:42 am »

As a test, try Direct Sound. Report back if that works,
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Matt

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Re: Can't change volume
« Reply #2 on: February 11, 2012, 11:18:03 am »

Double-check that you're still set to Internal Volume.  Is it possible it got changed somehow?
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Matt Ashland, JRiver Media Center

RGEGuitar

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Re: Can't change volume
« Reply #3 on: February 12, 2012, 12:42:47 am »

Same issue.
ASIO and Direct... make no diff here.
It is like the Vol control is disabled for both Internal and System Vol, the only diff is I get a slider I can move with Internal Vol checked, and I don't with System Vol checked, but Vol remains unchanged.
(Win XP Pro/SP3/32) 
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"Bo, you don't know Diddley!"

Trying to snow

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Re: Can't change volume
« Reply #4 on: February 12, 2012, 04:26:04 am »

Yeah, just tried Direct Sound, made no difference, no volume control works, not even mute. This is with windows 7.
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Trying to snow

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Re: Can't change volume
« Reply #5 on: February 12, 2012, 11:56:29 am »

Different system with different soundcard still cant change volume.
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Matt

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Re: Can't change volume
« Reply #6 on: February 12, 2012, 12:37:08 pm »

Different system with different soundcard still cant change volume.

Does it matter how you try to change volume?  What if you grab the slider in Standard View and drag it?
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Matt Ashland, JRiver Media Center

Trying to snow

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Re: Can't change volume
« Reply #7 on: February 12, 2012, 12:43:07 pm »

I've tried everything, even keyboard shortcuts,no changes to volume.
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Trying to snow

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Re: Can't change volume
« Reply #8 on: February 14, 2012, 07:55:04 am »

Anything I can do to get volume control back?
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JimH

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Re: Can't change volume
« Reply #9 on: February 14, 2012, 08:35:50 am »

Take a look at any other software that uses volume.  It may be keeping it to itself.  Even something like a mouse driver.
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Matt

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Re: Can't change volume
« Reply #10 on: February 14, 2012, 09:52:40 am »

There were some recent changes to when / how we save volume settings, so that's suspicious.

But I can't reproduce the problem.

What happens if you switch volume modes to Disabled, Internal, etc.?

Are you using a Portable Install or doing anything else special?

Thanks.
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Matt Ashland, JRiver Media Center

Matt

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Re: Can't change volume
« Reply #11 on: February 14, 2012, 10:27:19 am »

Also, what are you playing?  If it doesn't go through the JRiver audio engine, we can't use Internal volume.  This rules out video bitstreaming or anything playing in a browser like Netflix.
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Matt Ashland, JRiver Media Center

Trying to snow

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Re: Can't change volume
« Reply #12 on: February 14, 2012, 10:33:38 am »

System volume works as normal, can change volume and mute, but internal makes no changes. Disabled just disables the slider and says 'NA' in the tooltip, which I assume is correct.

The only reason I assumed it was a J River issue is because I tried it on a different system (different soundcard, motherboard, everything) and I still can't change volume.

I've tried all output modes including asio, internal volume makes no changes - I mean the software allows changes, even the ouput says "Adjust volume by x db for internal volume", but the change does not occur, not even mute.

I'm just playing music, mp3 and flac.
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tcman41

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Re: Can't change volume
« Reply #13 on: February 14, 2012, 10:36:16 am »

Spinal Tap....on a scale of 1 - 10, crank it to 11  ;D
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Matt

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Re: Can't change volume
« Reply #14 on: February 14, 2012, 10:52:48 am »

System volume works as normal, can change volume and mute, but internal makes no changes. Disabled just disables the slider and says 'NA' in the tooltip, which I assume is correct.

The only reason I assumed it was a J River issue is because I tried it on a different system (different soundcard, motherboard, everything) and I still can't change volume.

I've tried all output modes including asio, internal volume makes no changes - I mean the software allows changes, even the ouput says "Adjust volume by x db for internal volume", but the change does not occur, not even mute.

I'm just playing music, mp3 and flac.

Ah, I see the problem.  It'll be fixed soon.

The workaround is to enable a DSP plugin, even if it's doing nothing (Output Format with 'No changes' selected would be good).

Sorry for the trouble.
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Matt Ashland, JRiver Media Center

Trying to snow

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Re: Can't change volume
« Reply #15 on: February 14, 2012, 11:05:58 am »

Thanks!  ;D
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mojave

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Re: Can't change volume
« Reply #16 on: February 14, 2012, 11:54:25 am »

Matt, maybe you could add this as a feature. I could just set my hardware volume and give my wife the keyboard during a movie. She can adjust the volume all she wants but nothing will really happen.  ;D
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Matt

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Re: Can't change volume
« Reply #17 on: February 14, 2012, 11:59:42 am »

Matt, maybe you could add this as a feature. I could just set my hardware volume and give my wife the keyboard during a movie. She can adjust the volume all she wants but nothing will really happen.  ;D

My wife asks me to turn up the volume more than she asks me to turn it down.

It's one of the things I love most about her.

Maybe I should send this to her for Valentine's Day?
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Matt Ashland, JRiver Media Center
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