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[Trying to snow]

Always used internal volume, but on my new system, volume controls don't work, not even mute. 17.0.85, WASAPI output.

[CountryBumkin]

As a test, try Direct Sound. Report back if that works,

[Matt]

Double-check that you're still set to Internal Volume.  Is it possible it got changed somehow?

[RGEGuitar]

Same issue.
ASIO and Direct... make no diff here.
It is like the Vol control is disabled for both Internal and System Vol, the only diff is I get a slider I can move with Internal Vol checked, and I don't with System Vol checked, but Vol remains unchanged.
(Win XP Pro/SP3/32) 

[Trying to snow]

Yeah, just tried Direct Sound, made no difference, no volume control works, not even mute. This is with windows 7.

[Trying to snow]

Different system with different soundcard still cant change volume.

[Matt]

Different system with different soundcard still cant change volume.

Does it matter how you try to change volume?  What if you grab the slider in Standard View and drag it?

[Trying to snow]

I've tried everything, even keyboard shortcuts,no changes to volume.

[Trying to snow]

Anything I can do to get volume control back?

[JimH]

Take a look at any other software that uses volume.  It may be keeping it to itself.  Even something like a mouse driver.

[Matt]

There were some recent changes to when / how we save volume settings, so that's suspicious.

But I can't reproduce the problem.

What happens if you switch volume modes to Disabled, Internal, etc.?

Are you using a Portable Install or doing anything else special?

Thanks.

[Matt]

Also, what are you playing?  If it doesn't go through the JRiver audio engine, we can't use Internal volume.  This rules out video bitstreaming or anything playing in a browser like Netflix.

[Trying to snow]

System volume works as normal, can change volume and mute, but internal makes no changes. Disabled just disables the slider and says 'NA' in the tooltip, which I assume is correct.

The only reason I assumed it was a J River issue is because I tried it on a different system (different soundcard, motherboard, everything) and I still can't change volume.

I've tried all output modes including asio, internal volume makes no changes - I mean the software allows changes, even the ouput says "Adjust volume by x db for internal volume", but the change does not occur, not even mute.

I'm just playing music, mp3 and flac.

[tcman41]

Spinal Tap....on a scale of 1 - 10, crank it to 11 

[Matt]

System volume works as normal, can change volume and mute, but internal makes no changes. Disabled just disables the slider and says 'NA' in the tooltip, which I assume is correct.

The only reason I assumed it was a J River issue is because I tried it on a different system (different soundcard, motherboard, everything) and I still can't change volume.

I've tried all output modes including asio, internal volume makes no changes - I mean the software allows changes, even the ouput says "Adjust volume by x db for internal volume", but the change does not occur, not even mute.

I'm just playing music, mp3 and flac.

Ah, I see the problem.  It'll be fixed soon.

The workaround is to enable a DSP plugin, even if it's doing nothing (Output Format with 'No changes' selected would be good).

Sorry for the trouble.

[Trying to snow]

Thanks! 

[mojave]

Matt, maybe you could add this as a feature. I could just set my hardware volume and give my wife the keyboard during a movie. She can adjust the volume all she wants but nothing will really happen. 

[Matt]

Matt, maybe you could add this as a feature. I could just set my hardware volume and give my wife the keyboard during a movie. She can adjust the volume all she wants but nothing will really happen. 

My wife asks me to turn up the volume more than she asks me to turn it down.

It's one of the things I love most about her.

Maybe I should send this to her for Valentine's Day?