Topic: I need some help with my setup, please. (Read 2753 times)

bobrap · « **on:** February 10, 2012, 08:53:24 am »

Running Win7 with a Q9550, Nvidia GTX 550 Ti. Whenever I play a BD, the display switches to 1920x1080x32x24. When I'm done with the movie, all my other windows that were open (Win7, file manager, etc) are wider than the screen and I have minimize then max to have them display correctly.

My other problem I can't figure out...if I'm listening to music and want to switch to my "B" speakers in the garage and turn off my tv, MC stops playing. Sometimes crashing.

Really could use some help because I really want to continue using MC.

Thanks

Scolex · « **Reply #1 on:** February 10, 2012, 11:34:18 am »

To change the display settings go to options>tree & view>full screen>resolution
Are your "B" speakers switched in MC as a zone or on an AV Receiver?

bobrap · « **Reply #2 on:** February 10, 2012, 02:40:07 pm »

My speakers are just setup as A + B. Changing the tree & view setting didn't help. ?

Scolex · « **Reply #3 on:** February 10, 2012, 03:05:07 pm »

What is the 24? frequency/frame rate?
What is you normal resolution? Is this a single or multi monitor/TV setup?
I realize your speakers are just setup as A + B but what I don't know is:
When you switch to play in the garage do you make a switch in MC or on a Receiver?

NickF · « **Reply #4 on:** February 10, 2012, 04:27:29 pm »

Quote from: bobrap on February 10, 2012, 08:53:24 am

Whenever I play a BD, the display switches to 1920x1080x32x24. When I'm done with the movie, all my other windows that were open (Win7, file manager, etc) are wider than the screen and I have minimize then max to have them display correctly.

Presumably you have set up the display settings in Tools > Options > Video > Display Settings so that MC will select 1920x1080x32x24 for 23.976 and 24 Hz frame rate media and you have selected "Enable Automatic Display Settings changing". What have you chosen for the "Default (used when restoring display settings)"? This should be set to the resolution and frame rate which you normally use when not playing media. MC will switch back to this setting when you stop playing your Blu-Ray.

Nick.

bobrap · « **Reply #5 on:** February 10, 2012, 05:19:16 pm »

Quote from: NickF on February 10, 2012, 04:27:29 pm

Presumably you have set up the display settings in Tools > Options > Video > Display Settings so that MC will select 1920x1080x32x24 for 23.976 and 24 Hz frame rate media and you have selected "Enable Automatic Display Settings changing". What have you chosen for the "Default (used when restoring display settings)"? This should be set to the resolution and frame rate which you normally use when not playing media. MC will switch back to this setting when you stop playing your Blu-Ray.

Nick.

Correct and default is set to desktop resolution.

Quote from: Scolex on February 10, 2012, 03:05:07 pm

What is the 24? frequency/frame rate?
What is you normal resolution? Is this a single or multi monitor/TV setup?
I realize your speakers are just setup as A + B but what I don't know is:
When you switch to play in the garage do you make a switch in MC or on a Receiver?

The switch is made on the receiver. My problem is when I shut off the TV "cause I'm not watching it, MC stops working. Most times when I turn the TV back on playback is locked and I have to hit stop, then play. Turn the TVoff, playback stops.

Scolex · « **Reply #6 on:** February 10, 2012, 05:54:01 pm »

How is everything connected?
for example: (this is mine)
Computer HDMI out to TV (video only) (Zones 1 & 2)
Computer Optical out to Receiver (Zone 1)
Computer Analog out (5.1) to Receiver multi channel input (Zone 2)
Computer DVI out to 2 x 22" monitors (zone 3)
Computer headphone out to head phone amp (zone 3)

The reason I ask is I am guessing you are sending both audio and video out through HDMI and when you turn off the TV it is shutting down more than just the TV due to HDMI's 2 way communication that can shut down the inputs/outputs of connected devices if enabled.

bobrap · « **Reply #7 on:** February 11, 2012, 09:17:11 am »

Mine is pretty simple. One HDMI cable from the computer to the receiver (Pioneer VSX1021). One HDMI from the receiver to the TV. I appreciate you taking the the time.

mbagge · « **Reply #8 on:** February 11, 2012, 10:16:33 am »

When not playing anything try to turn off your TV and observe which devices disappear. Especially your HDMI audio device.
MC does not like to have an active device shut down while using it.

Scolex · « **Reply #9 on:** February 11, 2012, 11:15:02 am »

Look for a setting for HDMI-CEC (Consumer Electronics Control) on your receiver and TV and turn it/them off.
Let us know if that makes a difference or if not found.

bobrap · « **Reply #10 on:** February 12, 2012, 10:17:12 am »

HDMI-CEC (Consumer Electronics Control) is turned off on my TV. What I don't understand is MC is the only player giving me the problem. TMT5, WMC, Media Monkey, etc, all play fine when I turn off the TV. TMT5 doesn't affect any open windows when switching resolution. Got to be some thing in MC settings?

This is the error I get when I turn the TV back on

Problem signature:
Problem Event Name:   APPCRASH
Application Name:   Media Center 17.exe
Application Version:   17.0.85.0
Application Timestamp:   4f32ff45
Fault Module Name:   out_main.dll
Fault Module Version:   17.0.85.0
Fault Module Timestamp:   4f32feb3
Exception Code:   c0000005
Exception Offset:   000a241a
OS Version:   6.1.7601.2.1.0.256.1
Locale ID:   1033
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Scolex · « **Reply #11 on:** February 12, 2012, 10:41:13 am »

I am at a loss. I would turn on MC's logging, get MC to crash and then send the log to matt at jriver dot com.
To turn on logging go to help>logging

mbagge · « **Reply #12 on:** February 12, 2012, 11:22:57 am »

I think your Pioneer has some HDMI-CEC settings as well. That is the one telling your PC that devices are changing when you turn your TV on and off.
Will experimenting with those setting help you ?

Matt · « **Reply #13 on:** February 12, 2012, 11:32:49 am »

I think this is the sound card driver crashing.

We had a similar issue where the Intel drivers on an H67 / i7 would tank when the HDMI power state changed while playing. A driver update from Intel fixed that problem.

You could also try a different audio output mode (DirectSound, for example).

bobrap · « **Reply #14 on:** February 13, 2012, 10:14:04 am »

Quote from: Matt on February 12, 2012, 11:32:49 am

I think this is the sound card driver crashing.

We had a similar issue where the Intel drivers on an H67 / i7 would tank when the HDMI power state changed while playing. A driver update from Intel fixed that problem.

You could also try a different audio output mode (DirectSound, for example).

Matt, I believe you are correct. I uninstalled the nVidia HDMI audio driver, used what win7 loaded on re-boot. When I turn off the TV the music plays in fast forward for a sec or two, then plays normal. The only one that works is Direct Sound. Is this the setup I'm stuck with? Any suggestions?

mbagge · « **Reply #15 on:** February 13, 2012, 10:47:40 am »

Do you have any other outputs from your PC ? I am thinking of S/PDIF coax or toslink from your soundcard ?
Is it possible to connect the TV directly from your PC ? My thought is to separate video and audio at the PC level. Then you could use HDMI directly to the TV and s/pdif to the Pioneer.
Or is it a must to use the video rendering in the Pioneer ?

MrC · « **Reply #16 on:** February 15, 2012, 11:54:57 am »

Hang in there... folks can and will help.

Can folks here help you with a single issue at a time, so that you can make progress and not feel so overwhelmed? If so, which single question would you like help with?

bobrap · « **Reply #17 on:** February 15, 2012, 11:59:25 am »

Trying now to play a bluray just brings up the playlist. In earlier versions the movie would just start. Is there a setting that I'm missing? I don't/wouldn't use the playlist select feature. Just wanna watch the movie. Thanks.

JimH · « **Reply #18 on:** February 15, 2012, 11:59:52 am »

This thread has two different topics and the subject doesn't describe either one. Could you copy and paste one to a new thread and I'll change the subject of this one?

Doing so will improve the chances of finding the source of the problems.

Did you try updating the Nvidia driver?

JimH · « **Reply #19 on:** February 15, 2012, 12:02:21 pm »

Do all Blu-rays fail to play? Or just some?

If you're playing from the Blu-ray disc, do you have AnyDVD HD or equivalent installed?

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