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[prufrock]

Have had MC17 for about a month and it regularly stutters on audio and video. Screen goes black and I have to reboot the computer. Only does it with JRiver. Anyone got any ideas?

[JimH]

Try adjusting the buffer for audio up or down.

Set video to Red October Standard.

Update to the latest build.  It's at the top of this board.

[prufrock]

Took the buffering out to max, downloaded the latest MC17 and set vid to standard. Just crashed a minute ago playing a VIDEO_TS file. Will give DVD a miss for a while and concenrtate on the audio. It makes me think its my machine because there doesnt seem to be many other people having this problem. Running Win 7 on good hardware. I Just stress tested it for 6hrs with no failures. All drivers are up to date. Try the buffering again I guess.

[prufrock]

This is all looking involved and time consuming. All I want to do is play my music through the computer. Anyone?  Would a MAC/ itunes be a better bet for someone like me who is time poor?

[Matt]

Get audio working, then move on to video.

What's your audio hardware?  Can you try a different device?

We recommend working through this guide.  It should take about 10 minutes:
http://wiki.jriver.com/index.php/Audio_Setup

[JimH]

Try setting the buffer down.

[prufrock]

Just at the desktop atm, doing all the ripping. When finished I will use a new dedicated ultabook with the soundsystem. The desktop uses NVIVIA and Realtek. Never had a problem with it before. Have tried taking the buffering back. Will see if that works. I have a feeling the problem is with this desktop, but dont know where.

[prufrock]

Well, I found the solution to the stuttering/black screen problem. Turned out to be Firefox. Now using Google Chrome and having no further problems. Chrome seems to be a fair bit quicker too.