INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Restore page does not recognise e-mail address  (Read 586 times)

nissan

  • Regular Member
  • Member
  • *
  • Posts: 1
  • Technician
Restore page does not recognise e-mail address
« on: May 06, 2002, 01:28:59 pm »
Lost license with hard drive crash. Do not have backup copy and web site does not know of e-mail address. Only confirmation is bank statement with $24.95 to JRiver on 4/23/02.  E-mail has to be correct --remember getting e-mail confirmation--planned on baking up pc but waited too late. Can anyone provide help without re-purchasing again.
Logged
Ron Meade

JimH

  • Citizen of the Universe
  • *****
  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:Restore page does not recognise e-mail address
« Reply #1 on: May 06, 2002, 01:32:41 pm »
You probably have the older 8.0 license.  It can be converted.  Contact gateley @ jriver.com with as much detail as you know.  Don't send your credit card.
Logged
Jim Hillegass
JRiver Media Center / Media Jukebox
Pages: [1]   Go Up
« previous next »