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Author Topic: Restore page does not recognise e-mail address  (Read 572 times)

nissan

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Restore page does not recognise e-mail address
« on: May 06, 2002, 01:28:59 pm »
Lost license with hard drive crash. Do not have backup copy and web site does not know of e-mail address. Only confirmation is bank statement with $24.95 to JRiver on 4/23/02.  E-mail has to be correct --remember getting e-mail confirmation--planned on baking up pc but waited too late. Can anyone provide help without re-purchasing again.
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Ron Meade

JimH

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RE:Restore page does not recognise e-mail address
« Reply #1 on: May 06, 2002, 01:32:41 pm »
You probably have the older 8.0 license.  It can be converted.  Contact gateley @ jriver.com with as much detail as you know.  Don't send your credit card.
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Jim Hillegass
JRiver Media Center / Media Jukebox
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