INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: If you use Library Server and Sync Changes, there is a problem after build 130  (Read 2345 times)

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72541
  • Where did I put my teeth?
If you use Library Server and Sync Changes, there is a problem after build 130
« on: April 28, 2012, 07:01:51 am »
The Sync Changes feature is broken for builds above 130.  It can cause files to be removed from the library.  Please turn off Sync Changes.  (Sync Changes requires using a login and password.)

If you discover a problem, you can restore a backup.  File/Library/Restore.  MC makes them automatically.

The problem began about April 20.

We apologize for any problems caused.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72541
  • Where did I put my teeth?
Re: If you use Library Server and Sync Changes, there is a problem after 130
« Reply #1 on: April 29, 2012, 07:02:10 am »
If you experience this problem, you might wait for the next build.  No files are lost.

The problem has to do with the "stack" attributes of files becoming corrupt, so that some files appear to be stacked but shouldn't be.

If you're using a build after 130 with Library Server, please turn off Library Sync.
Logged

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #2 on: April 29, 2012, 10:34:54 am »
Quick question, Jim...

Is turning off Options -> Media Network -> Client Options -> Auto sync with server on the server itself enough to prevent problems, or do we have to do the same on each client copy?
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

rpalmer68

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 2639
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #3 on: April 29, 2012, 11:24:18 am »
Quote from: glynor on April 29, 2012, 10:34:54 am
Quick question, Jim...

Is turning off Options -> Media Network -> Client Options -> Auto sync with server on the server itself enough to prevent problems, or do we have to do the same on each client copy?

(I'm not Jim... but..) I'm pretty sure the client options only apply to the client, so they have to be set on the client.

Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72541
  • Where did I put my teeth?
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #4 on: May 02, 2012, 02:11:58 pm »
We believe this is fixed in 17.0.144.  It is now available.
Logged

wig

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 750
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #5 on: May 02, 2012, 02:31:42 pm »
How can we tell if files were removed? Will they be listed with the other files removed from the database (~d=r) ?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72541
  • Where did I put my teeth?
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #6 on: May 02, 2012, 02:33:37 pm »
You wouldn't see them in the database.  This problem may be limited to users who use stacks or particles and edit them.
Logged

bunglemebaby

  • Galactic Citizen
  • ****
  • Posts: 469
Re: If you use Library Server and Sync Changes, there is a problem after build 130
« Reply #7 on: May 02, 2012, 04:29:41 pm »
Quote
This problem may be limited to users who use stacks or particles and edit them.
FWIW, When I re-imported I noticed that all stacked audio had been removed from my library. I have not made any edits to any of these albums in at least a few months (apart from play counts on some, but not all, of them.) I do not currently have any stacked video or images in my library.
Logged
Pages: [1]   Go Up
« previous next »