INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: JRiver Freezing [Solved]  (Read 6313 times)

sene

  • Recent member
  • *
  • Posts: 7
JRiver Freezing [Solved]
« on: May 16, 2012, 06:55:11 pm »
I am a newbie to the forum and i would like to share a problem that i have been having with jriver17.When i access my library,there are some songs and album that when i double click play causes the program to freeze and stop responding.When i reboot the program open again with no problem.I notice that when i right click on the song or highlite the entire album the song or songs will play with no problem.This problem only happen with some of my library files..others work normal.just cant understand why the computer and the program freezes when i double click play?
Logged

Metalman

  • Recent member
  • *
  • Posts: 40
Re: jriver17 freezing up
« Reply #1 on: May 16, 2012, 08:55:43 pm »
hi, yes my MC does the same thing. It happens, say,  when watching my Ibanez Jumpstart DVD that came with my guitar, and i want to toggle to a different lesson, i right click and.........el-lock'o, kinda sucks, shut down Pc, reboot...  >:( >:( And it will not unfreeze, i must reboot, but i dont know why.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: jriver17 freezing up
« Reply #2 on: May 16, 2012, 09:02:30 pm »
Quote from: sene on May 16, 2012, 06:55:11 pm
I am a newbie to the forum and i would like to share a problem that i have been having with jriver17.When i access my library,there are some songs and album that when i double click play causes the program to freeze and stop responding.When i reboot the program open again with no problem.I notice that when i right click on the song or highlite the entire album the song or songs will play with no problem.This problem only happen with some of my library files..others work normal.just cant understand why the computer and the program freezes when i double click play?

If your computer freezes, it's a hardware level thing.

Try working through this guide:
http://wiki.jriver.com/index.php/Audio_Setup

In particular, try different audio output modes.
Logged
Matt Ashland, JRiver Media Center

sene

  • Recent member
  • *
  • Posts: 7
Re: jriver17 freezing up
« Reply #3 on: May 16, 2012, 10:08:40 pm »
I have tried all the settings but the problem remains.I am now wondering if there was a problem with the library transfer since it only occurs  with some files and even then the files will still play when you right click on them
Logged

sene

  • Recent member
  • *
  • Posts: 7
Re: jriver17 freezing up
« Reply #4 on: May 17, 2012, 09:56:29 am »
The problem is deeper  ???tried opening mc now the critical error keeps popping up "the program is corrupt download new version and uninstall old one."Cant get the program to uninstall
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: jriver17 freezing up
« Reply #5 on: May 17, 2012, 09:58:17 am »
Quote from: sene on May 17, 2012, 09:56:29 am
The problem is deeper  ???tried opening mc now the critical error keeps popping up "the program is corrupt download new version and uninstall old one."Cant get the program to uninstall

Download from JRiver and install.

Then reinstall your license.
Logged
Matt Ashland, JRiver Media Center

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: jriver17 freezing up
« Reply #6 on: May 17, 2012, 09:59:23 am »
Did you try downloading from our site and installing?

You may have disk problems or other PC problems.

Our wiki article on "Stability" might help.
Logged

sene

  • Recent member
  • *
  • Posts: 7
jriver freezing up solved!!!
« Reply #7 on: May 22, 2012, 11:20:50 am »
Freezing up was occurring when i double click on some file folders.I just realize that the file folders that were causing the freeze up had a media center file that should not have been there.When i deleted the file the problem was solve.I am not sure how the file got attach i can only suspect that this happened when the library was transferring?I wish i knew a way to delete these attach files easier than have to be doing them by individual folders?

Logged

sene

  • Recent member
  • *
  • Posts: 7
Re: JRiver Freezing [Solved]
« Reply #8 on: May 27, 2012, 03:55:50 pm »
I am ready to purchase mc17 but i cant find where to enter the promo code?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: JRiver Freezing [Solved]
« Reply #9 on: May 27, 2012, 04:49:57 pm »
When you begin the purchase, there is a place to enter "Coupon".
Logged

sene

  • Recent member
  • *
  • Posts: 7
Re: JRiver Freezing [Solved]
« Reply #10 on: May 27, 2012, 10:47:43 pm »
i made paypal payment but still no registering?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: JRiver Freezing [Solved]
« Reply #11 on: May 28, 2012, 07:25:12 am »
Occasionally, Paypal puts a hold on a transaction for a short time.  Usually a day.  That happened yesterday for a customer whose initials were P.C.  If that was you, it should fix itself within a day.  More here:
http://wiki.jriver.com/index.php/Paypal
Logged

sene

  • Recent member
  • *
  • Posts: 7
Re: JRiver Freezing [Solved]
« Reply #12 on: May 28, 2012, 07:28:06 am »
yep!that was me!
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: JRiver Freezing [Solved]
« Reply #13 on: May 28, 2012, 08:50:19 pm »
Paypal says the hold has been lifted.  It should work now.  Just go to the wiki page I linked above.

I'm sorry for the problem.  Thanks for your patience.
Logged
Pages: [1]   Go Up
« previous next »