Topic: just upgraded to v.17 having difficulty removing v.16 in its entirety (Read 871 times)

mywhey · « **on:** August 20, 2012, 06:05:06 pm »

hello all,

i am attempting to view photos stored on hard drive on a folder not mapped to mc. it is kicking a code out that says failed to load jrtools.dll system32/mc16.exe does not exist. yes i know it doesnt exist, i removed it. its not listed on control panel. as far as i can see it was removed but mc still trys to open files with it. i have all available file formats selected for viewing in v.17. Which i have just removed as i try to sift thru this occurance. please advise.

and any new juicy details available on what kind of golden eggs v.18 is proclaimed to have available to it?

cheers,

mywhey

JimH · « **Reply #1 on:** August 20, 2012, 06:28:31 pm »

Make sure MC17 is the default player for the file type.

If you didn't uninstall MC16, install it again and then uninstall it through Control Panel.

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Author Topic: just upgraded to v.17 having difficulty removing v.16 in its entirety (Read 871 times)

mywhey

just upgraded to v.17 having difficulty removing v.16 in its entirety

JimH

Re: just upgraded to v.17 having difficulty removing v.16 in its entirety