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Author Topic: MC 18 upgrade Installation failure  (Read 1167 times)

simbakuba

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MC 18 upgrade Installation failure
« on: October 03, 2012, 08:53:01 am »
Environment - windows 7, upgrading from MC17.0.186.

I get the following message when installing upgrade using MediaCenter180051.exe - "failed to load JR Tools"

Please help. Thanks
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JimH

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Re: MC 18 upgrade Installation failure
« Reply #1 on: October 03, 2012, 09:27:52 am »
Try rebooting and reinstalling MC18.
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simbakuba

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Re: MC 18 upgrade Installation failure
« Reply #2 on: October 03, 2012, 06:47:11 pm »
I was able to finally install MC18. The only way I managed to do it was to do an express install (as opposed to custom install). Thanks
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