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[RuneW]

I'm just running an evaluation version of JRiver (18.0.158) and thus know little about the software.

Playing full HD .ts files (on a nVidia / Windows 7 64 system) I notice that there is something fishy about the video.

It seems blocky like heavily compressed jpg images (JRiver bad video 02.png) where playing the same video with Windows Media player (or indeed any other player on my system) looks good (WMP.png).

Is JRiver not working "out of the box"? Do I have to tweak it in some way just to make it playback videos ok?

[Matt]

Welcome.

You might update to the latest MC (top of this board) and also your video drivers.

Then, try Red October vs Red October HQ in Options > Video.  Also, try toggling hardware acceleration on the same page.

[RuneW]

Hi,

I've now updated to the latest video driver (sys_info.png).

I've now updated to the latest JRiver version (JRiver version.png)

I've tried both Red October Standard and HQ. Standard looks bad (RO_STD_zoomed.png), but HQ looks good (RO_HQ_zoomed.png).

The problem is that HQ staggers along with maybe 5 fps and is useless. Enabling HW accelerated video decoding only makes it worse...

I have a Core i7 860 cpu (4 cores/8 threads) @ 2.8 GHz w/8GB ram. Not the fastest PC in the universe, but no too shabby.

[JimH]

What you're seeing isn't normal.  5 fps would be ridiculous.  So something special is going on.  A virus checker is always a good place to start.  A slow drive, etc.

Try running a benchmark and post the bottom line result.  It's under Help in MC.

This rings a bell (dimly) as a video setting (not in MC).  In the NVidia software....

[Matt]

Also, you mention you have an nVidia.  What model?

[RuneW]

Also, you mention you have an nVidia.  What model?

It's a GeForce 8600GTS:

[RuneW]

What you're seeing isn't normal.  5 fps would be ridiculous.  So something special is going on.  A virus checker is always a good place to start.  A slow drive, etc.

I could always try disabling the antivirus, but none of the other video players have shown any problems with the antivirus on.

Try running a benchmark and post the bottom line result.  It's under Help in MC.

Here's the benchmark result. I've done it remote from the work PC so the teamviewer software may have influenced the result.

[JimH]

That's a good machine.  Not great, but good.

[Matt]

I'm not sure on this one.  You have a good CPU and the latest video drivers.  However, the video card was originally released about six years ago, so it might not have the muscle for madVR.

Is it only certain videos or all videos?

You might be able to adjust madVR settings to be less demanding (pick Red October HQ, then right-click a playing video and pick madVR from the filter list).

Otherwise I'm not sure what would help except a different video card.  Sorry.

[RuneW]

Is it only certain videos or all videos?

I will check some different videos and see if it's the same thing for all.

I can certainly try another video card if you think that is the problem. It surprises me that the JRiver tailored benchmark really does not pick up any weaknesses in the HW video decoding, but maybe it's a pure CPU benchmark?

So, what is a recommended video card for this usage?

[rossp]

Why does it work well with WMP if the video card is not up to the task.

Ross

[RuneW]

Why does it work well with WMP if the video card is not up to the task.

Ross

Good question. I don't think WMP uses/needs the video card at all to decompress the video. My CPU has got 4 cores / 8 threads for heavens sake!

I think the real question is why JRiver MC needs to use it.

Or why "Red October Standard" looks so bad. Is it normal that it looks this bad?

Well, I guess you'll stop hearing from me soon enough. My 30 day trial is almost over and if I cannot get the blasted piece of software do to the simplest of things (play a video) within the trial period, I guess it's no point in going any further with it