Topic: Help: Video stops playing when I open any game. (Read 3930 times)

fodalweb · « **on:** June 24, 2013, 11:19:37 pm »

Like the title implies, im having a problem with video playback. I had no problem up until tonight, now whenever i open any game, tropico, bordlerands, the video stops playing on my second monitor. I tried to look through google and the search bar for about 3 hours but im so frustrated with trying different stuff that I am ready to give up. I load a game and the video stops playing frames, the audio continues but no video. Ive uninstalled and reinstalled the program to no avail.

Going to bed. Hopefully someone has a reply by the time I wake. I hope you all have a wonderful night.

fodalweb · « **Reply #1 on:** June 25, 2013, 10:42:02 am »

Reinstalled removing all registry keys. Still stops during any gaming on the second monitor.

Tried switching the renderer to Red October standard, tried HQ, no avail.

As soon as I alt tab it starts moving frames again.

When I go back to the game it stops moving video frames. Audio still continues to run in the background.

Please can anyone even give me a suggestion?

fodalweb · « **Reply #2 on:** June 25, 2013, 11:12:18 am »

even worse. vlc runs the media just fine. but i payed for jrmc, i want to use it. please someone help.

Matt · « **Reply #3 on:** June 25, 2013, 11:13:24 am »

Most games run video hardware in full screen exclusive (FSE) mode, so I don't think other 3d devices (EVR / madVR) playing video are going to work at the same time.

fodalweb · « **Reply #4 on:** June 25, 2013, 11:57:30 am »

so what ive been doing for the last 3 month was impossible? then how was i doing it? the problem appeared last night when i was trying to remove a horizontal screen tear caused by turnign off aero (that alone took me hours.)

also vlc seems to do it just fine.

i can run any media on my off monitor no problem in vlc but when i turn on jrmc it stops playing frames as soon as i open another fullscreen application. why does vlc continue to work when jrivers doesnt?

fodalweb · « **Reply #5 on:** June 25, 2013, 11:59:11 am »

Media Center
Install Path: e:\Program Files (x86)\J River\Media Center 18\
Interface Plugins: TiVo Server (not running)
JRMark: never run
Library: 9398 files, 2.8 MB in library, 24.0 MB in thumbnails
Resources: 115 MB memory, 2577 handles
Version: 18.0.194.0 Registered
Memory & CPU
CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1, AVX
Free Physical Memory: 9.1 GB
Total Memory: 16.0 GB
Computer
ACPI x64-based PC (driver 6.1.7600.16385)
Disk drives
Hitachi HDS721010CLA332 ATA Device (driver 6.1.7600.16385)
Hitachi HDT721010SLA360 ATA Device (driver 6.1.7600.16385)
OCZ-AGILITY3 ATA Device (driver 6.1.7600.16385)
Seagate Expansion Desk USB Device (driver 6.1.7600.16385)
Display adapters
AMD Radeon HD 7800 Series (driver 13.101.0.0)
DVD/CD-ROM drives
DTSOFT Virtual CdRom Device (driver 6.1.7601.17514)
HL-DT-ST BD-RE BH14NS40 ATA Device (driver 6.1.7601.17514)
Human Interface Devices
HID-compliant consumer control device (driver 6.1.7600.16385)
HID-compliant consumer control device (driver 6.1.7600.16385)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
HID-compliant device (driver 6.1.7601.17514)
Logitech Gaming Virtual Keyboard (driver 3.4.131.0)
Logitech Gaming Virtual Mouse (driver 3.4.131.0)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
USB Input Device (driver 6.1.7601.17514)
IDE ATA/ATAPI controllers
ATA Channel 0 (driver 6.1.7601.17514)
ATA Channel 0 (driver 6.1.7601.17514)
ATA Channel 1 (driver 6.1.7601.17514)
ATA Channel 1 (driver 6.1.7601.17514)
Standard Dual Channel PCI IDE Controller (driver 6.1.7601.17514)
Standard Dual Channel PCI IDE Controller (driver 6.1.7601.17514)
IEEE 1394 Bus host controllers
VIA 1394 OHCI Compliant Host Controller (driver 6.1.7601.17514)
Imaging devices
HP Deskjet 1050 J410 series (USB) (driver 9.0.0.0)
Microsoft LifeCam HD-3000 (driver 3.60.250.0)
Keyboards
HID Keyboard Device (driver 6.1.7601.17514)
HID Keyboard Device (driver 6.1.7601.17514)
HID Keyboard Device (driver 6.1.7601.17514)
HID Keyboard Device (driver 6.1.7601.17514)
HID Keyboard Device (driver 6.1.7601.17514)
HID Keyboard Device (driver 6.1.7601.17514)
Mice and other pointing devices
HID-compliant mouse (driver 6.1.7600.16385)
HID-compliant mouse (driver 6.1.7600.16385)
HID-compliant mouse (driver 6.1.7600.16385)
HID-compliant mouse (driver 6.1.7600.16385)
HID-compliant mouse (driver 6.1.7600.16385)
Logitech Optical Gaming Mouse G400 (driver 8.40.30.0)
Microsoft Common Controller For Windows Class
MotioninJoy Virtual Xinput device for Windows (driver 0.6.5.0)
MotioninJoy Virtual Xinput device for Windows (driver 0.6.5.0)
MotioninJoy Virtual Xinput device for Windows (driver 0.6.5.0)
Monitors
Acer G245HQ (driver 1.0.0.0)
Generic PnP Monitor (driver 6.1.7600.16385)
Network adapters
Atheros AR9287 Wireless Network Adapter (driver 8.0.0.238)
Realtek PCIe GBE Family Controller (driver 7.38.113.2011)
TAP-Win32 Adapter V9 (driver 9.0.0.9)
TeamViewer VPN Adapter (driver 2.10.0.0)
Operating System
Microsoft Windows 7 64-bit
Ports (COM & LPT)
Communications Port (COM1) (driver 6.1.7600.16385)
Printers
HP Deskjet 1050 J410 series (driver 4.43.7.853)
Processors
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
AMD FX(tm)-8120 Eight-Core Processor (driver 6.1.7600.16385)
Sound, video and game controllers
AMD High Definition Audio Device (driver 7.12.0.7714)
HD-3000 - Microsoft LifeCam. (driver 6.5.6004.0)
Realtek High Definition Audio (driver 6.0.1.6662)
Storage volume shadow copies
Generic volume shadow copy (driver 6.1.7600.16385)
Generic volume shadow copy (driver 6.1.7600.16385)
System devices
ACPI Fixed Feature Button (driver 6.1.7601.17514)
ACPI Power Button (driver 6.1.7601.17514)
ATI I/O Communications Processor PCI Bus Controller (driver 6.1.7601.17514)
ATI I/O Communications Processor SMBus Controller (driver 6.1.7601.17514)
Composite Bus Enumerator (driver 6.1.7601.17514)
DAEMON Tools Virtual Bus (driver 5.0.1.282)
Direct memory access controller (driver 6.1.7601.17514)
File as Volume Driver (driver 6.1.7600.16385)
High Definition Audio Controller (driver 6.1.7601.17514)
High Definition Audio Controller (driver 6.1.7601.17514)
High precision event timer (driver 6.1.7601.17514)
Logitech GamePanel Virtual Bus Enumerator (driver 3.4.131.0)
Microsoft ACPI-Compliant System (driver 6.1.7601.17514)
Microsoft System Management BIOS Driver (driver 6.1.7601.17514)
Microsoft Virtual Drive Enumerator Driver (driver 6.1.7601.17514)
Microsoft Windows Management Interface for ACPI (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Motherboard resources (driver 6.1.7601.17514)
Numeric data processor (driver 6.1.7601.17514)
PCI bus (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard host CPU bridge (driver 6.1.7601.17514)
PCI standard ISA bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
PCI standard PCI-to-PCI bridge (driver 6.1.7601.17514)
Plug and Play Software Device Enumerator (driver 6.1.7601.17514)
Programmable interrupt controller (driver 6.1.7601.17514)
Remote Desktop Device Redirector Bus (driver 6.1.7600.16385)
System board (driver 6.1.7601.17514)
System CMOS/real time clock (driver 6.1.7601.17514)
System speaker (driver 6.1.7601.17514)
System timer (driver 6.1.7601.17514)
Terminal Server Keyboard Driver (driver 6.1.7601.17514)
Terminal Server Mouse Driver (driver 6.1.7601.17514)
UMBus Enumerator (driver 6.1.7601.17514)
UMBus Root Bus Enumerator (driver 6.1.7601.17514)
Volume Manager (driver 6.1.7601.17514)
Universal Serial Bus controllers
Etron USB 3.0 Extensible Host Controller (driver 1.0.0.115)
Etron USB 3.0 Extensible Host Controller (driver 1.0.0.115)
Etron USB 3.0 Extensible Root Hub (driver 1.0.0.115)
Etron USB 3.0 Extensible Root Hub (driver 1.0.0.115)
Generic USB Hub (driver 6.1.7601.17586)
Standard Enhanced PCI to USB Host Controller (driver 6.1.7601.17586)
Standard Enhanced PCI to USB Host Controller (driver 6.1.7601.17586)
Standard Enhanced PCI to USB Host Controller (driver 6.1.7601.17586)
Standard OpenHCD USB Host Controller (driver 6.1.7601.17586)
Standard OpenHCD USB Host Controller (driver 6.1.7601.17586)
Standard OpenHCD USB Host Controller (driver 6.1.7601.17586)
Standard OpenHCD USB Host Controller (driver 6.1.7601.17586)
Unknown Device (driver 6.1.7601.17586)
USB Composite Device (driver 6.1.7601.17586)
USB Composite Device (driver 6.1.7601.17586)
USB Composite Device (driver 6.1.7601.17586)
USB Composite Device (driver 6.1.7601.17586)
USB Composite Device (driver 6.1.7601.17586)
USB Mass Storage Device (driver 6.1.7601.17577)
USB Printing Support (driver 6.1.7600.16385)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
USB Root Hub (driver 6.1.7601.17586)
VIA USB 2 Hub (driver 6.1.7600.1803)
VIA USB 3 Root Hub (driver 6.1.7600.1803)
VIA USB eXtensible Host Controller (driver 6.1.7600.1803)
VSO devices
pcouffin device for Amd 64 bits systems (driver 1.36.0.0)

Matt · « **Reply #6 on:** June 25, 2013, 12:08:34 pm »

Quote from: fodalweb on June 25, 2013, 11:57:30 am

why does vlc continue to work when jrivers doesnt?

Sorry, but I'm not sure how VLC renders video data.

MC uses EVR or madVR.

fodalweb · « **Reply #7 on:** June 25, 2013, 12:14:30 pm »

is there any way to return jrmc to its default setting because it used to work, now it doesn't. I just want to use the media player I payed for. I bought this application specifically because it can handle so many functions at once. It used to work, now it doesn't.

I just don't want to have to reinstall windows. That would be so much work, just to get a media player to function correctly.

CountryBumkin · « **Reply #8 on:** June 25, 2013, 04:57:56 pm »

Perhaps try an earlier version on MC.

Copy "http://files.jriver.com/mediacenter/channels/v18/latest/MediaCenter180201.exe" to your Internet browser address bar but put in "180190" (or other version) in place of the "180201". That should (used to) download the earlier versions (.190 in this example).

It may have been an update/change in the programming on the newer version that is causing your problem.

Matt · « **Reply #9 on:** June 25, 2013, 05:09:50 pm »

I don't believe MC changed in this regard.

You mentioned it started when you disabled Aero, so maybe that's what changed?

fodalweb · « **Reply #10 on:** June 25, 2013, 05:16:48 pm »

no I had a screen tearing problem that came from disablign aero, after re-enabling aero that fixed the problem.

I will try to downgrade to an earlier version after while. so frustrated at this point im going to play wii-u for a while.

fodalweb · « **Reply #11 on:** June 25, 2013, 05:21:51 pm »

I'm trying to use Revo Uninstaller to completely remove it so I can start from the ground up again.

Then I will install an earlier version then update it through appropriate channels to see if that helps.

6233638 · « **Reply #12 on:** June 25, 2013, 06:13:43 pm »

Quote from: fodalweb on June 25, 2013, 05:21:51 pm

I'm trying to use Revo Uninstaller to completely remove it so I can start from the ground up again.

I wouldn't recommend it, someone else did this and had issues trying to reinstall Media Center: http://yabb.jriver.com/interact/index.php?topic=79096.0

I don't know what is wrong with using the standard uninstaller.

Try disabling hardware acceleration if you have it enabled, and exclusive mode if you are using madVR. (Red October HQ)
If that isn't working, try changing from Red October HQ to Red October Standard.

fodalweb · « **Reply #13 on:** June 25, 2013, 07:45:41 pm »

Quote from: 6233638 on June 25, 2013, 06:13:43 pm

I wouldn't recommend it, someone else did this and had issues trying to reinstall Media Center: http://yabb.jriver.com/interact/index.php?topic=79096.0

I don't know what is wrong with the standard uninstaller.

Try disabling hardware acceleration if you have it enabled, and exclusive mode if you are using madVR. (Red October HQ)
If that isn't working, try changing from Red October HQ to Red October Standard.

I did do it. Even tried installing an oldversion that didnt work either. registry is fine, but it did not fix the rendering issue i have. i have tried Red October, both HQ and standard, and I dont know what exclusive mode is. I am currently uploading a video from my phone to dropbox, when it uploads ill post it here. It shows how VLC will run in fullscreen mode, but jrivers wont. Jrivers wont even play frames in window mode when i turn the focus to my game. this happens with any game.

I also reinstalled most recent stable amd drivers for my radeon HD7850.

fodalweb · « **Reply #14 on:** June 25, 2013, 08:36:38 pm »

http://youtu.be/A8UFHG9b1ZA

Matt · « **Reply #15 on:** June 25, 2013, 08:47:23 pm »

I'm sorry, but I don't have any idea.

Like I said above, I'm surprised it ever worked. I can't explain what might have changed to stop it working.

And since old builds of MC no longer work either, it sort of rules out it being an MC change.

You could try other video renders with Options > Video > Custom video mode (Haali, VMR, etc.). Maybe one will do something different.

fodalweb · « **Reply #16 on:** June 26, 2013, 08:40:36 am »

setting mode to only haali would give me screeching audio on some of my files, other than that it had no change.

Still having the same issue, I love jrivers for the media library and smartlist and want to keep using the program. I just don't know where to go from here. Is there a better help forum? Anywhere where someone could suggest I get some help? This wasn't a problem a week ago now it won't work at all. Having a video player that stops playing video isn't very useful at all.

fitbrit · « **Reply #17 on:** June 26, 2013, 03:30:43 pm »

Just for laughs, disable aero again and see what happens, please. Does video play again (with or without tearing)?

6233638 · « **Reply #18 on:** June 26, 2013, 04:57:40 pm »

I'll try and get some testing done here if possible. The issue for me is that my card only has a mini HDMI and two DVI outputs, and I'm not sure that I have any DVI to HDMI cables or adapters lying around.
I'm glad I checked your video though, because I was about to say that it was working fine for me (with a single display) but then you mentioned that it only stopped the video when the game had focus and alt-tabbing fixed it.

Have you tried seeing whether running games in windowed mode affects this at all, or if the video is on the same display as the game in windowed mode? Those are things I can easily test here.

I tried a couple of games running in windowed mode, with the video playing in the background and it seemed to be playing just fine.
I'm redownloading Borderlands 2 on my Steam account to see if the problem is specific to that game. (it looked like that's what you were playing)

EDIT: Found a DVI to HDMI adapter - I should be able to test this in an hour or so.

leezer3 · « **Reply #19 on:** June 26, 2013, 05:40:23 pm »

Would this be as a result of one of MC's integrated DS filters updating?
Not sure if the uninstaller will purge these completely, especially when going back to an older version.

Uninstall using the JR installer (**MAKE A BACKUP OF YOUR LIBRARY**), and then do this:
Start, Run:
appdata
Press enter
Double-click on Roaming, then J River
Delete all the files in this folder. THIS INCLUDES YOUR LIBRARY, SO BACKUP!

Now install an older version (I'd be trying ~150 as a decent starting point and then working my way upwards)
As a note, I'm not sure if MC will automatically pull the latest filters version down, or whether these are version specific (Matt?), but it's worth trying.

-Leezer-

6233638 · « **Reply #20 on:** June 26, 2013, 06:21:13 pm »

OK, managed to get some testing done.

Connected a second television to the PC as a secondary display, and tried out Borderlands 2, Alan Wake's American Nightmare, and Dyad. (just games I already had installed)
Tried out Fullscreen and Fullscreen Windowed modes in the games, and both Red October Standard & ROHQ, with hardware acceleration on/off in Media Center.

Video continued to play in the background all scenarios.
I do have Fullscreen Exclusive mode disabled in madVR though (check my guide if you need help with that) and I have manually updated madVR to 0.86.6, and LAV Filters to 0.58. (use the same method as described for madVR) I don't know if that makes a difference.

Quote from: leezer3 on June 26, 2013, 05:40:23 pm

Would this be as a result of one of MC's integrated DS filters updating?
Not sure if the uninstaller will purge these completely, especially when going back to an older version.
..
As a note, I'm not sure if MC will automatically pull the latest filters version down, or whether these are version specific (Matt?), but it's worth trying.

It should only be necessary to remove the plugins directory, not the whole thing.

leezer3 · « **Reply #21 on:** June 26, 2013, 06:29:41 pm »

Quote from: 6233638 on June 26, 2013, 06:21:13 pm

It should only be necessary to remove the plugins directory, not the whole thing.

Good point, although the vague intent on my part was to keep it as simple as possible

I must say I haven't really investigated what's stored where with the integrated plugins, and whether there are any config files for these stored in with the rest of the library, so bulldozing the lot seemed the safest option!

-Leezer-

fodalweb · « **Reply #22 on:** June 26, 2013, 07:58:45 pm »

Red October HQ, video clock off, no more freezing.

Thank you for your help all. I don't know what I changed, but its working now.

INTERACT FORUM

Author Topic: Help: Video stops playing when I open any game. (Read 3930 times)