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Author Topic: license server down??  (Read 1131 times)

mschneid

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license server down??
« on: July 29, 2013, 09:00:57 am »
Shut down MC on one PC and trying to install on the new machine.

I received my email with my code and have 9 left... but.. 

all weekend and this AM...   I get...
There is a problem communicating with license server.

I checked the norton firewall and it allows all MC communication...   so, I am not sure where the problem is.

I have a few days left on the demo trial version I am using.

Thanks
Mark
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JimH

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Re: license server down??
« Reply #1 on: July 29, 2013, 09:37:30 am »
The server is working.  

Try this link:
http://wiki.jriver.com/index.php/Restoring_a_License
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mschneid

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Re: license server down??
« Reply #2 on: July 29, 2013, 09:51:43 am »
Got it.  Thanks


IMO the error  language could be clearer.
 I plugged the code I got by email directly into my installed JRiver  and nothing worked.  It was not clear that I needed to get the mjr file to do this.

The error message leads you to believe that your just received correct code is unable to be validated by the server because the server is down.

YMMV
Thanks
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