We can reset your restores if you run out. Use the full 30 day trial period to extend them.
In one place, the licensing documentation says that we have 10 restores per year. In another places, it it says 10 per 12 month period. So, are restores based on a calendar year basis or on a 12 month basis starting from the date of purchase, date of upgrade or what?
I ask because, at the end of August, I upgraded my mother board and operating system (Windows, unfortunately). With multiple re-installs of Windows, I have used up 3 or 4 of my restores, 2 accidentally on the same day. I think things have stabilized but I now have 5 restores left for JR 18 and 7 for JR 19 and I will have to use another one of each when I re-install JR. If the 10 restore period ends on 31 Dec 13, then I won't worry. But if my 10 restores have to last until well into 2014 then, knowing Microsoft products all too well, I am a bit concerned about running out.
Is there any advice/alternatives from the folks at JR? How does one get restores reset?
