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Author Topic: License good for multiple computers?  (Read 4151 times)

cbreeden

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License good for multiple computers?
« on: October 10, 2013, 05:08:42 pm »

Hi, I really want to purchase JRiver, but I am planning on purchasing a new HTPC in the near future and I want JRiver to run it.  If I purchase JRiver now, and put it on my two desktop PCs will I be able to put it on my HTPC when I get it in 3-6 months or so?  Or should I wait until I get my HTPC running and purchase it then so I can put it on all 3 computers.  I was under the impression that I need to install JRiver on all the computers I will be using it for within a certain time frame (like 30 days).  Is this true?  Thanks.
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csimon

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Re: License good for multiple computers?
« Reply #1 on: October 10, 2013, 05:53:55 pm »

The licence is good for a "reasonable" amount of home PCs, three are no problem. The install key only works for a limited amount of time (2 weeks I think) but you can go the Restore page to generate a new key after that time. You are allowed 10 restores in one year. See the info at http://www.jriver.com/support.html .
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cbreeden

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Re: License good for multiple computers?
« Reply #2 on: October 10, 2013, 06:35:29 pm »

Thanks! I take that as a green light to go ahead a purchase.  I miss my 30 day free trial days! :(
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Laroque

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Re: License good for multiple computers?
« Reply #3 on: November 01, 2013, 04:34:48 pm »

I've been holding back on buying a licence as I wanted it on two machines.

I've recently tired to resurrect a Win XP machine to be the 2nd but can only get up to Media Centre 17 before the install fails. This is now a totally fresh XP install with about a solid 2 days worth of updates and patches.

If I cannot get MC 19 to install on the older machine I presume I'll need 2 licences and, for me, the project fails.

Is there a way around this - and/or are there known solutions to MC 19 on a Win XP machine?
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Matt

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Re: License good for multiple computers?
« Reply #4 on: November 01, 2013, 04:41:13 pm »

You can install your license on any machines that are "yours", within reason.

Thanks for asking.
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Matt Ashland, JRiver Media Center

Laroque

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Re: License good for multiple computers?
« Reply #5 on: November 01, 2013, 04:47:35 pm »

So - I can use my MC 19 licence to licence the copy of MC 17 on the 2nd machine?

That's not the impression I'd got elsewhere.
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Matt

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Re: License good for multiple computers?
« Reply #6 on: November 01, 2013, 04:51:30 pm »

So - I can use my MC 19 licence to licence the copy of MC 17 on the 2nd machine?

No, but you could put MC19 on both machines with your license.
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Matt Ashland, JRiver Media Center

Laroque

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Re: License good for multiple computers?
« Reply #7 on: November 01, 2013, 05:00:47 pm »

That is exactly what I cannot do - at present.

Both MC 19 and 18 crash during the install process:

"I've recently tired to resurrect a Win XP machine to be the 2nd but can only get up to Media Centre 17 before the install fails. This is now a totally fresh XP install with about a solid 2 days worth of updates and patches."
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Matt

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Re: License good for multiple computers?
« Reply #8 on: November 01, 2013, 05:03:09 pm »

"I've recently tired to resurrect a Win XP machine to be the 2nd but can only get up to Media Centre 17 before the install fails. This is now a totally fresh XP install with about a solid 2 days worth of updates and patches."

Sorry, I read from the bottom up.

MC19 works on XP, but requires a CPU with SSE2.  This means the CPU must be from ~2001 or newer (a little later for AMD).  Could that be the issue?
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Matt Ashland, JRiver Media Center

Laroque

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Re: License good for multiple computers?
« Reply #9 on: November 01, 2013, 05:24:02 pm »

Yes - It's an own-build machine from centuries ago which has outlived a (VISTA) Toshiba laptop and HP 2133.

AMD Athlon - 1.25GHz,

As I am only interested in Audio - could I install and licence MC 17 on both machines.

The newer is a Dell XPs with touch screen so quite nice with MC 19.
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Matt

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Re: License good for multiple computers?
« Reply #10 on: November 01, 2013, 06:19:55 pm »

What email address did you use to purchase MC19?  I can't find a record using your forum address.

Thanks.
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Matt Ashland, JRiver Media Center

Laroque

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Re: License good for multiple computers?
« Reply #11 on: November 25, 2013, 03:26:01 pm »

I have now bought a licence for MC 19 for my Dell XPS.

Is there any way I can activate a copy of MC 17 that is the only version that will run on my older 2 machines?

I really just want to get one running next to my stereo that I can control and stream music to from my desktop. The older machines I'd hoped to use for this seem hardware limited from MC 18/19.

I'm unwilling to supply the e-mail address I used to register the software on open forum but I could supply this and/or licence code if contacted via the orange.fr with which I registered here.

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JimH

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Re: License good for multiple computers?
« Reply #12 on: November 25, 2013, 03:33:11 pm »

Here's how:
http://wiki.jriver.com/index.php/Restoring_a_License

Media Network won't be compatible.
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