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Author Topic: Upgraded to MC19, billed twice. Please help.  (Read 900 times)

majamke

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Upgraded to MC19, billed twice. Please help.
« on: November 20, 2013, 02:51:04 am »
Hi,

I upgraded to MC19 and I my credit card has been charged twice. How can I get this rectified? I can't find any contact page on your site which is really annoying. Do I have to request that my credit card company issue a charge back?
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Hendrik

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Re: Upgraded to MC19, billed twice. Please help.
« Reply #1 on: November 20, 2013, 03:10:49 am »
Contact deanna at jriver.com with all the details of your order, and she will help get it sorted.
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~ nevcairiel
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JimH

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Re: Upgraded to MC19, billed twice. Please help.
« Reply #2 on: November 20, 2013, 07:03:06 am »
That can happen if you back through a purchase page.
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