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can't register jriver

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Author Topic: I can't register my jriver  (Read 1725 times)

abolit

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I can't register my jriver
« on: December 12, 2013, 04:35:39 pm »
I paid for the soft, got registration number and key but the status is still "unregistered" although the program accepted the license fine.
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Matt

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Re: I can't register my jriver
« Reply #1 on: December 12, 2013, 04:47:49 pm »
Thanks for purchasing.

You need to enter your code into the program.

More here:
http://wiki.jriver.com/index.php/Restoring_a_License
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Matt Ashland, JRiver Media Center

abolit

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Re: I can't register my jriver
« Reply #2 on: December 12, 2013, 04:51:02 pm »
i did enter the code and the message box says "successfully accepted" or something like that. Now, I go back to help > registration info and it still reads "unregistered"
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Matt

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Re: I can't register my jriver
« Reply #3 on: December 12, 2013, 04:52:17 pm »
You have an MC19 Mac license.  Make sure the version of MC you're using matches (version and platform).
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Matt Ashland, JRiver Media Center

abolit

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Re: I can't register my jriver
« Reply #4 on: December 12, 2013, 04:55:19 pm »
it was one time offer : for both mac and pc. So I bought it. I now need it to be installed on PC
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abolit

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Re: I can't register my jriver
« Reply #5 on: December 12, 2013, 05:00:20 pm »
 I don't need the mac version. Can you revert the license from mac to pc?  Even adobe can be so kind to revert the license from mac to pc....
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Matt

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Re: I can't register my jriver
« Reply #6 on: December 12, 2013, 05:37:01 pm »
PC and Mac are separate licenses.

We've never offered a joint license for both platforms.
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Matt Ashland, JRiver Media Center

abolit

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Re: I can't register my jriver
« Reply #7 on: December 12, 2013, 05:39:44 pm »
it's ok, can you please transfer mac license to pc?  Or I need to pay another $50 for it?
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Matt

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Re: I can't register my jriver
« Reply #8 on: December 12, 2013, 05:44:09 pm »
Quote from: abolit on December 12, 2013, 05:39:44 pm
it's ok, can you please transfer mac license to pc?  Or I need to pay another $50 for it?

Do you have a Mac?  The license shows that it's been installed on a Mac.

If you also want a PC license, it would be a separate purchase.
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Matt Ashland, JRiver Media Center

abolit

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Re: I can't register my jriver
« Reply #9 on: December 12, 2013, 05:46:17 pm »
I don't need mac version. I installed win 7 on my mac due to usb driver incompatibility of my dac with mac.
I'm now using PC version only and I need it registered.
Can you help?
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JimH

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Re: I can't register my jriver
« Reply #10 on: December 12, 2013, 05:56:08 pm »
You can't convert a license for one OS to another.  They are separate.
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