First time user, I am trying to use MC19 for MAC and every time I open the application it crashes. I have tried shutting off AVAST but that does not help. I assume that I don't have the correct version for MAC or I need to update or change a setting but I am not finding the issue on the FAQ or on the help boards.
I am getting this verbiage in the error definition box when it does crash. Does the Exception Type: EXC_BAD_ACCESS (SIGBUS) mean something specific?
Process: Media Center 19 [1189]
Path: /Applications/Media Center 19.app/Contents/MacOS/Media Center 19
Identifier: com.jriver.MediaCenter19
Version: 19.0.76 (?)
Code Type: X86-64 (Native)
Parent Process: launchd [201]
Date/Time: 2013-12-19 05:15:57.443 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 423314 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 283 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 05CC281B-8063-4925-B9FA-F588D92DAE6E
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000117579ff8
Crashed Thread: 10
Computer info is:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.20f4
Serial Number (system): W87477UPX86
Hardware UUID: 00000000-0000-1000-8000-001B63BD4A79
