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Author Topic: Cannot load subtitles - says N/A  (Read 4535 times)

coderego

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Cannot load subtitles - says N/A
« on: September 03, 2013, 08:36:00 am »
Playing a video file, Right click in the video file to access context menu, go down to subtitles, I expect to see options/'browse'....all it shows is
'n/a'

If the subtitle file is named the same as the video or embedded--subtitles work AND the browse to load a different external subtitle file works. But whats the point of a browse option only when something is already loaded?

what can be done? Thanks!
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coderego

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Re: Caanot load subtitles - says N/A
« Reply #1 on: September 04, 2013, 06:51:52 am »
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astromo

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Re: Caanot load subtitles - says N/A
« Reply #2 on: September 04, 2013, 07:59:31 am »
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coderego

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Re: Caanot load subtitles - says N/A
« Reply #3 on: September 11, 2013, 11:58:39 am »
.......um I did. It does not answer my question. How about you read my post before deciding I'm an idiot and treating me rudely? Its three whole sentences long.

Why is there no browse option?
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coderego

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Re: Caanot load subtitles - says N/A
« Reply #4 on: September 22, 2013, 11:51:24 am »
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6233638

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Re: Cannot load subtitles - says N/A
« Reply #5 on: September 22, 2013, 12:13:12 pm »
I can confirm this. There's no option to load external subtitles, if the currently playing video does not contain any subtitles itself.
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ronan

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Re: Cannot load subtitles - says N/A
« Reply #6 on: January 14, 2014, 05:24:59 am »
Hey,

I m having the same issue. Is it a bug? Is there any solution?
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coderego

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Re: Cannot load subtitles - says N/A
« Reply #7 on: January 16, 2014, 03:02:17 pm »
no i think they dont like me. Its okay I still love them  ;)
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coderego

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Re: Cannot load subtitles - says N/A
« Reply #8 on: February 03, 2014, 02:05:50 pm »
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jmone

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Re: Cannot load subtitles - says N/A
« Reply #9 on: February 03, 2014, 02:25:41 pm »
While it is not a bad idea idea, it is currently just not part of the feature set.  You need to go and grab the Subs first and then you can select them.  Out of interest did you see this : http://yabb.jriver.com/interact/index.php?topic=75967.0
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coderego

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Re: Cannot load subtitles - says N/A
« Reply #10 on: February 03, 2014, 02:52:29 pm »
No i did not, I will look into the subtitle downloader.


Jmone, perhaps I was unclear on the issue: What is the point of a browse button to load subtitles if it is ONLY available if subtitles are loaded?

Purpose of browse button: To load subtitle from a file
When is browse button enabled?: When subtitles are already loaded and the user does not NEED to load them.
When is browse button not enabled? When subtitles are NOT already loaded and the user may want to load them.

Seems to me that the above situation is not a feature set problem but a small logic bug in your programming fixable in a single line of code.
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astromo

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Re: Cannot load subtitles - says N/A
« Reply #11 on: February 03, 2014, 03:01:47 pm »
Quote from: coderego on September 11, 2013, 11:58:39 am
.......um I did. It does not answer my question. How about you read my post before deciding I'm an idiot and treating me rudely? Its three whole sentences long.

Why is there no browse option?

Overlooking the attitude, the Wiki entry that I referred to clearly explains how subtitles work and most importantly their limitations. The sections on sidecar files have worked for me. A simple file rename process by the user is not that hard to do, so I suppose the development team took the view that amongst all the items on their to do list then it's good enough applying the principle of make it simple but no simpler.
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Hendrik

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Re: Cannot load subtitles - says N/A
« Reply #12 on: February 04, 2014, 05:24:41 am »
In an upcoming build of MC19:
Changed: The Subtitles -> Browse... option is always available, not only when subtitles are already present.

Please note that we do not develop MC18 anymore, so this change will only be available in MC19.
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coderego

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Re: Cannot load subtitles - says N/A
« Reply #13 on: February 04, 2014, 07:51:41 pm »
Quote from: astromo on February 03, 2014, 03:01:47 pm
Overlooking the attitude, the Wiki entry that I referred to clearly explains how subtitles work and most importantly their limitations. The sections on sidecar files have worked for me. A simple file rename process by the user is not that hard to do, so I suppose the development team took the view that amongst all the items on their to do list then it's good enough applying the principle of make it simple but no simpler.

You gotta give respect to get it ;)

You obviously still don't understand what the problem was. The browse functionality existed, but was broken.

Thank you Hendrik for the fix.
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JimH

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Re: Cannot load subtitles - says N/A
« Reply #14 on: February 04, 2014, 08:02:31 pm »
Be nice.  astromo is another user like you.

We're a little short handed right now.
http://yabb.jriver.com/interact/index.php?topic=86462.0
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coderego

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Re: Cannot load subtitles - says N/A
« Reply #15 on: February 04, 2014, 10:54:47 pm »
I'm aware that you are short handed. This post far predates that unfortunate event. However, I was not upset at all at JRiver support, you guys got to the issue and fixed it as per Hendrik's post. As such, I do not see how this is relevant.

This astromo guy has had an attitude this entire thread and then cries foul when hes proved wrong. Oh well. The issue is fixed, your product is better. You are welcome, JimH, for the bug report.
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astromo

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Re: Cannot load subtitles - says N/A
« Reply #16 on: February 05, 2014, 01:24:44 am »
Apologies for misunderstanding the detail...  :-[

I think my posting history on Interact shows that I've sought to contribute constructively and play it straight. Being involved is a very useful way to learn that helps me make the best use of MC. I plan to continue doing this.

I agree with codrego's comment that MC will be better now that there's a plan to implement a fix. That's what matters most..  8)
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JimH

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Re: Cannot load subtitles - says N/A
« Reply #17 on: February 05, 2014, 07:15:05 am »
Astromo's behavior on Interact is always courteous and helpful.
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