Updated...new log...same issue
Thanks for the new log on the current version. I'd hoped the issue was related to switching input formats, for which there have been a few fixes in recent builds, and I saw it doing some of that in the last set of logs you uploaded.
Can you recreate the issue and then while Media Center is hung (
before ending the task) do the following:
1. Open the Windows Task Manager.
2. Find Media Center in the list of running Applications and select it.
3. Right-click and choose Create Dump File.
4. Save this file somewhere you can find it on disk. It will probably be quite large, but you can ZIP it to reduce the size substantially.
5. Then relaunch MC and gather another Log package.
6. Upload both the log package and the zipped copy of the Dump file here.
If the files are too large to add as an attachment, you can use
WikiSend to create a public link to the the file so we can download it.
I can't help with this part, but if it is hanging, Hendrik may be able to use the Dump to figure out what MC was doing when it hung.
EDIT: And also answer his question.
PS. By the way, I should make clear that (despite that they made me an Admin on the forum) I don't work for JRiver. I'm a user like you. I've just been here a long, long while (and I've done technical support longer).