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Author Topic: I cannot open my MC19  (Read 1071 times)

cusidhe

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I cannot open my MC19
« on: April 06, 2014, 06:31:10 am »

Hello, I am a licensed user of MC19. But today I cannot open it. I don't understand what happened. I tried to input my permanent key but failed. I downloaded temporary install key but windows popped up saying your key is not valid. Seemingly I received temporary install keys for MC 17, not for MC19.  Please check my condition.
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JimH

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Re: I cannot open my MC19
« Reply #1 on: April 06, 2014, 06:48:11 am »

I've found your MC19 license and e-mailed it to you.  You can do this for yourself next time.  Here is how licensing works:
http://wiki.jriver.com/index.php/Restoring_a_License
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