INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: I cannot open my MC19  (Read 1058 times)

cusidhe

  • Member
  • *
  • Posts: 1
I cannot open my MC19
« on: April 06, 2014, 06:31:10 am »

Hello, I am a licensed user of MC19. But today I cannot open it. I don't understand what happened. I tried to input my permanent key but failed. I downloaded temporary install key but windows popped up saying your key is not valid. Seemingly I received temporary install keys for MC 17, not for MC19.  Please check my condition.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72413
  • Where did I put my teeth?
Re: I cannot open my MC19
« Reply #1 on: April 06, 2014, 06:48:11 am »

I've found your MC19 license and e-mailed it to you.  You can do this for yourself next time.  Here is how licensing works:
http://wiki.jriver.com/index.php/Restoring_a_License
Logged
Pages: [1]   Go Up