I just purchased MC 19 in mid-April (2014) for the expressed purpose of listening to HD audio files.
On-line media indicated JRiver's MC was an excellent player for that purpose & that HDTracks was
a good source for the purchase of HD audio files.
Upon installation MC worked fine & played any of my existing music in both MP3 format & some
I had ripped in FLAC. The trouble began when I purchased my first album from HDTracks & was
unable to download the files.
I requested Support from HDTracks & the tech sent a link that provided the Downloader,
which upon installation did download the purchased album.
But then I noticed the desktop icon for MC had changed from the round "player" look to the
square HDTrack icon; & MC would no longer function - attempted launch produced an error message.
After several email exchanges with HDTracks not resolving the problem I dug deeper into the Downloader
& found it's digital certificate was from JRiver, not HDTracks & the tech confirmed the program did
originate with JRiver. He than - pointedly - "suggested" I take up any further support issues with JRiver.
I was able to ping-pong back & forth between multiple re-installations of the two programs, i.e. when I installed
Downloader the MC program would not function. And when I than re-ran the MC installer, MC would function
but not Downloader. I ran thru several iterations of this process & it was repeatable in each case.
Currently I've left MC as functional but it's somewhat an orphan without additional HD music tracks, which I
will not purchase from HDTracks without a (simultaneously) working Downloader.
My pc is fairly high end (I'm a hard core gamer) so I don't believe the problem is a lack of capacity;
Win 7 Ultimate - 64 bit; Intel i7-2700 @ 3.5 GH ; 8 GB DDR 3 ; GeForce GTX 590; Creative SB X-Fi.
And I use a variety of media download systems without any difficulties as I'm experiencing here -
i.e. for games - STEAM & ORIGIN; music = AMAZON & iTunes & even CASA MUSICA (German music site).
Would be most appreciative of any assistance from the community in resolving this issue.