Topic: Recorded TV won't play on client (Read 3812 times)

muzicman0 · « **on:** June 25, 2014, 07:47:19 pm »

I recorded some shows on MC19 Server, and it plays fine on that, but won't play on client. Red October Standard is what I'm using on both. It will play in Windows Media Player. Any ideas? It appears that most, or all of my recorded TV won't play. but mp4 h264 stuff will.

Hendrik · « **Reply #1 on:** June 25, 2014, 07:56:36 pm »

What did you record it with? With MC19? Or with Windows Media Player?

JimH · « **Reply #2 on:** June 25, 2014, 07:57:27 pm »

What build of MC are you using?

muzicman0 · « **Reply #3 on:** June 25, 2014, 07:58:24 pm »

JimH · « **Reply #4 on:** June 25, 2014, 08:16:01 pm »

19.0.?

19.0.145 is available here:
http://yabb.jriver.com/interact/index.php?topic=89953.0

astromo · « **Reply #5 on:** June 25, 2014, 08:16:39 pm »

Quote from: JimH on June 25, 2014, 07:57:27 pm

What build of MC are you using?

Quote from: muzicman0 on June 25, 2014, 07:58:24 pm

Mc19

More info required.

Inside MC, go to:
Help > About

The top of the dialogue box will say:

Quote

Media Center 19.0.xxx

What's xxx?

muzicman0 · « **Reply #6 on:** June 25, 2014, 08:22:31 pm »

Oops... sorry. ..it was .143 on both. Tried .145 on client also.

Yaobing · « **Reply #7 on:** June 25, 2014, 08:44:16 pm »

TS format?

muzicman0 · « **Reply #8 on:** June 25, 2014, 08:45:30 pm »

Yes. Mpeg2 compression.

muzicman0 · « **Reply #9 on:** June 25, 2014, 10:21:46 pm »

Both are now on 19.145, and I uninstalled anything that was not needed (XBMC, etc). Still not working.

Yaobing · « **Reply #10 on:** June 26, 2014, 10:38:19 am »

If you copy a recording to the client machine and play it locally there, will it work?

muzicman0 · « **Reply #11 on:** June 26, 2014, 11:20:11 am »

I'll try and find out.

muzicman0 · « **Reply #12 on:** June 26, 2014, 11:27:03 am »

yes. I switched to the 'main library', copied the file over the network to a local hard drive on the client machine, and imported it. It played fine.

I thought it might indicate a network problem, but I am able to play back live TV just fine, and the file transferred at 107 MB/s, so it's certainly not a speed issue.

Yaobing · « **Reply #13 on:** June 26, 2014, 12:17:44 pm »

Where is your MC temp program file located? The default is C:\Users\[user]\AppData\Roaming\J River\Media Center 19\Temp\.

Is that drive out of space?

muzicman0 · « **Reply #14 on:** June 26, 2014, 12:32:05 pm »

It's at the default location, and there is about 55GB free (out of 120GB).

I just tried it on another PC, with the same results.

Yaobing · « **Reply #15 on:** June 26, 2014, 12:43:46 pm »

That is just very strange. I tried it myself and it works just fine.

muzicman0 · « **Reply #16 on:** June 26, 2014, 12:49:05 pm »

All I get is a 'still image' from the video. I do get audio, just no video.

muzicman0 · « **Reply #17 on:** June 26, 2014, 12:49:59 pm »

I should also say, that on some I get the 'still image', and on other's shows I get the JRiver Logo.

muzicman0 · « **Reply #18 on:** June 26, 2014, 12:56:52 pm »

here is another thing I see...if I try to jump forward, first, it won't, second, it says 'Live' at the end of the green timeline bar. I don't see this on videos that actually play (ones I have compressed using handbrake).

muzicman0 · « **Reply #19 on:** June 26, 2014, 01:03:52 pm »

It's also showing it as ~380 Kbps when I move the mouse up to the top of the player window. It's almost like it thinks it's an audio file only.

Yaobing · « **Reply #20 on:** June 26, 2014, 03:54:35 pm »

I found a few problem recordings. We will investigate. Thanks for bringing the problem to our attention.

muzicman0 · « **Reply #21 on:** June 26, 2014, 03:57:49 pm »

no problem, let me know if I can be of further assistance.

muzicman0 · « **Reply #22 on:** June 27, 2014, 04:35:07 pm »

any updates?

Matt · « **Reply #23 on:** June 27, 2014, 05:38:13 pm »

I think Yaobing checked in a fix. I'll let him describe, if it's true.

muzicman0 · « **Reply #24 on:** June 27, 2014, 06:15:00 pm »

Excellent (if true)!!

Will the fix allow me to watch previously recorded TV, or will it just fix the issue going forward?

Yaobing · « **Reply #25 on:** June 27, 2014, 07:03:24 pm »

Yes, the fix was checked in today. It will be in an upcoming build in a few days.

Yes, your old recordings should work if they currently play locally. The fix is about letting the splitter filter take a longer time (not time-out too soon) to figure out the streams in a TS file over the network.

muzicman0 · « **Reply #26 on:** July 05, 2014, 09:49:14 am »

Just wanted to come back and say that build 149 fixed this issue for me...thanks again!

Yaobing · « **Reply #27 on:** July 05, 2014, 10:27:53 am »

You are welcome. Thanks for reporting back.

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