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Author Topic: Have purchased v19 but get sent a v18 registration code  (Read 983 times)

coliea

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Have purchased v19 but get sent a v18 registration code
« on: July 30, 2014, 10:48:10 am »
When I use my registration code on the Restore Licence Page to generate a new install key I get sent a version 18 key despite having upgraded to version 19. Can anyone help explain why this is?

Here's the kind of thing I'm receiving in the text of the email:-

JRiver, Inc. Media Center 18: [removed], 9 restores left

Ta
Col
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Matt

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Re: Have purchased v19 but get sent a v18 registration code
« Reply #1 on: July 30, 2014, 10:49:35 am »
Check your PM in a second.
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Matt Ashland, JRiver Media Center

JimH

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Re: Have purchased v19 but get sent a v18 registration code
« Reply #2 on: July 30, 2014, 11:04:54 am »
If you post your license publicly, it will be revoked.
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