INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Have purchased v19 but get sent a v18 registration code  (Read 979 times)

coliea

  • Recent member
  • *
  • Posts: 5
Have purchased v19 but get sent a v18 registration code
« on: July 30, 2014, 10:48:10 am »

When I use my registration code on the Restore Licence Page to generate a new install key I get sent a version 18 key despite having upgraded to version 19. Can anyone help explain why this is?

Here's the kind of thing I'm receiving in the text of the email:-

JRiver, Inc. Media Center 18: [removed], 9 restores left

Ta
Col
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42372
  • Shoes gone again!
Re: Have purchased v19 but get sent a v18 registration code
« Reply #1 on: July 30, 2014, 10:49:35 am »

Check your PM in a second.
Logged
Matt Ashland, JRiver Media Center

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: Have purchased v19 but get sent a v18 registration code
« Reply #2 on: July 30, 2014, 11:04:54 am »

If you post your license publicly, it will be revoked.
Logged
Pages: [1]   Go Up