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Author Topic: MC19 won't open  (Read 1602 times)

Nhocti

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MC19 won't open
« on: July 31, 2014, 10:48:32 am »

I posted on the wrong forum so I am reposting here.

A friend of mine recently purchased and installed MC19 for me in my MacMini.
According to him, it worked fine for him.

However, when I tried to do it myself, it stated the trial period has expired.
I tried to restore the license using the included registration code.
After this step, it stated license restored successfully but I still can't get through the Trial Period Expired screen.
Furthermore, the installed key is for MC20 which is not out yet.

I ran out of solution.

Please help.

Thanks,
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JimH

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Re: MC19 won't open
« Reply #1 on: July 31, 2014, 11:16:56 am »

Try updating MC.  The latest builds of MC19 for Mac will accept an MC20 license. 
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Nhocti

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Re: MC19 won't open
« Reply #2 on: July 31, 2014, 12:08:53 pm »

Jim,

Thanks for the info.

Since I am a rookie when it comes to Mac as well as JRiver, please give me the steps as to how to update MC.

Thanks again Jim for your help,

Hugh
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glynor

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