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Author Topic: Same computer, every time I open I have to re-register?  (Read 1048 times)

Levinium

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Same computer, every time I open I have to re-register?
« on: September 03, 2014, 11:07:40 am »

Every time I open JRiver on my windows laptop I have to re-register and I get an email saying that I've used one of my allotted registrations.  Why isn't my registration being saved?
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Matt

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Re: Same computer, every time I open I have to re-register?
« Reply #1 on: September 03, 2014, 11:42:45 am »

That's a mystery.  Are you running a registry "cleaner"?
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Matt Ashland, JRiver Media Center

JimH

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Re: Same computer, every time I open I have to re-register?
« Reply #2 on: September 03, 2014, 11:52:43 am »

Make sure your license and your version match.

http://wiki.jriver.com/index.php/Restoring_a_License
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Levinium

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Re: Same computer, every time I open I have to re-register?
« Reply #3 on: September 09, 2014, 11:43:08 am »

Is the licence for mac separate from the license for windows? Is that why the license never stays properly on the windows machine?
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JimH

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Re: Same computer, every time I open I have to re-register?
« Reply #4 on: September 09, 2014, 11:43:44 am »

Yes, they are separate licenses.
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