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Pono player not recognized
Frobozz:
I've had some problems with the PonoPlayer not getting recognized when plugged in to a USB port. I'm using an HP laptop with Windows 8.1. Plugging in a USB 3.0 port. Using PonoPlayer firmware 1.0.4. Sometimes the PonoPlayer is recognized and gets drive letters and sometimes not. Interesting part though is when I plug the PonoPlayer in a USB port on a powered USB 3.0 hub the PonoPlayer is much more reliably recognized. I'm using an Anker USB 3.0 4-port powered hub (amazon link).
I don't know what's going on. Probably an issue with the PonoPlayer. Hopefully a firmware upgrade will fix it.
The USB 3.0 ports on my laptop have enough power to power a WD My Passport Ultra USB 3.0 portable hard drive. The port isn't under-powered. I don't know why using a powered hub makes a difference to the PonoPlayer. Weird. I haven't checked the Pono forums yet to see if there's been discussion of this.
xmarc999:
My fix on a Mac was based on the one of the Windows posts (Thanks!). The following is edited for Mac.
1.) Open Ponomusic
2.) Connect Pono player to USB port
3.) Turn on the player
4.) You should be prompted [on the Player] with music transfer mode - Load Music?
5.) Tap Yes, so that Windows the Mac and Ponomusic can see the player.
and assign the drive letters to the main memory and SD card if one is installed
6.) If Autoplay prompts pop up from Windows click on the Red X in the upper right hand corner of the pop up to exit and move on.
6.) Then at the top of the Ponomusic player screen [on the Mac], choose Tools, then Options from the dropped down menu, then click on Redetect all devices, then click Yes and wait a bit for Ponomusic to see the player and it's drive letters assigned to it by Windows on the Mac
JohnT:
--- Quote from: F1Turbo on December 27, 2014, 06:00:18 pm ---Thanks, JimH--I can see both the Pono and the card in Finder now, but only the Pono in PonoMusicWorld. Shouldn't be much of a problem, since I should just be able to load files onto my cards through the card reader in the Mac. Thanks again.
--- End quote ---
Does it recognize the external SD card if you follow xmarc999's instructions above?
If not, if you have the time, could you send me a PMW log file?
1. Help / Logging / Enable logging
2. Plug in the PonoPlayer and wait for the internal card to show up but not the external card.
3. Help / Logging / Report problem
4. Mail to johnt at jriver dot com (replace "at" and "dot" with punctuation marks)
Thanks,
John
cristofer:
Not sure if this is the right thread to post this in, but here goes: I am runnng PMW on a MacBook Pro with OS 10.10.1, and PMW 20.0.50. After much experimentation, I have the best luck by opening PMW first, then connecting the PONO player and selecting YES to "Load Music?"
The problem I am having now is that I sideloaded a playlist from iTunes (it actually copied all the songs, surprisingly) but they ended up scattered all over the place, since the playlist had 48 songs from about 20 different albums. As far as I know, there is no way to create a playlist directly on the player (correct? please tell me if I'm wrong about that) so I synced with PMW and created the playlist there.
I have tried two different ways to then incorporate the playlist onto the player: 1) drag-and-drop from the Playlists in PMW; and 2) syncing with Playlists selected. Both ways sent the software into an endless do-loop, where a progress bar opened up, but after 12 hours it still had acheived 0% progress.
Ideas, suggestions...?
JohnT:
--- Quote from: cristofer on January 07, 2015, 01:24:32 pm ---Not sure if this is the right thread to post this in, but here goes: I am runnng PMW on a MacBook Pro with OS 10.10.1, and PMW 20.0.50. After much experimentation, I have the best luck by opening PMW first, then connecting the PONO player and selecting YES to "Load Music?"
The problem I am having now is that I sideloaded a playlist from iTunes (it actually copied all the songs, surprisingly) but they ended up scattered all over the place, since the playlist had 48 songs from about 20 different albums. As far as I know, there is no way to create a playlist directly on the player (correct? please tell me if I'm wrong about that) so I synced with PMW and created the playlist there.
I have tried two different ways to then incorporate the playlist onto the player: 1) drag-and-drop from the Playlists in PMW; and 2) syncing with Playlists selected. Both ways sent the software into an endless do-loop, where a progress bar opened up, but after 12 hours it still had acheived 0% progress.
Ideas, suggestions...?
--- End quote ---
Do the playlists play Ok in PMW?
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