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Author Topic: Can't Restore MC 19 [Solved]  (Read 1691 times)

atkinsonrr

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Can't Restore MC 19 [Solved]
« on: November 24, 2014, 07:05:22 pm »

Hello-
Am thoroughly confused as to how to restore MC 19.  I just installed new hard drive in my music server, reloaded Windows 8 and then have been trying to restore MC 19. I found the restore page and entered my registration code. It says download complete and I put onto the computer ((into programs folder).  It shows as a MUR file, 1.25 kb.  Does that sound correct?

Then I try to download the link at the bottom of the activation key email and it says the file is already downloaded.  If I try to double click either file, windows justs asks "what do you want to open it with".  

I am totally lost.  Any help appreciated.
--Rob  
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JimH

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Re: Can't Restore MC 19
« Reply #1 on: November 24, 2014, 07:40:00 pm »

Please see the License link in my signature.

You must install MC19 first.
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atkinsonrr

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Re: Can't Restore MC 19
« Reply #2 on: November 24, 2014, 08:06:20 pm »

JimH-- Thank you. I went back and downloaded MC19 first and then went to the Help-Restore License and entered my registration code.  It came back and said license successfully installed.  So I guess I'm good to go! 
Thanks again!  -- Rob
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