Topic: Master License but charged for a single purchase (Read 1290 times)

joe schmoe · « **on:** January 24, 2015, 10:14:32 am »

I received an e-mail
"Good day,

When JRiver introduced the Mac and Linux versions of Media Center, we found that customers wanted a license that would work with all three versions. Unfortunately, our licensing system couldn't do this.

We have some good news. You can now buy a Master License that works with JRiver Media Center 20 on all three operating systems.
-------
Seeing I already own JRiver MC20 for Mac; I proceeded to the purchase page and bought what I thought was the Master License at the special reduced price of $19.98. I just checked my bank account and it shows I was charged $44.98. What is this all about? Why was I charged for a full single purchase and NOT the reduced price???

JimH · « **Reply #1 on:** January 24, 2015, 10:38:03 am »

The price is displayed when you purchase.

Please write Deanna at jriver with your details.

joe schmoe · « **Reply #2 on:** January 26, 2015, 09:31:57 am »

Quote from: JimH on January 24, 2015, 10:38:03 am

The price is displayed when you purchase.

Please write Deanna at jriver with your details.

How do I contact Deanna? Is there an e-mail for her? The Contact Us on JRiver are links to the forums and Wiki...No direct contact info

Yaobing · « **Reply #3 on:** January 26, 2015, 09:33:53 am »

Deanna at jriver

jriver.com

INTERACT FORUM

Author Topic: Master License but charged for a single purchase (Read 1290 times)

joe schmoe

Master License but charged for a single purchase

JimH

Re: Master License but charged for a single purchase

joe schmoe

Re: Master License but charged for a single purchase

Yaobing

Re: Master License but charged for a single purchase