Topic: How to move everything from JRiver 16 (Read 3354 times)

monoborealis · « **on:** March 02, 2015, 12:30:40 pm »

The title says it all.. Just upgraded, need to port my settings and my library from JRiver 16 to JRiver 20.. Especially the library.. I have a huge number of playlists, also I store the file ratings and so on inside JRiver, not in the files.. please help A.S.A.P..

JimH · « **Reply #1 on:** March 02, 2015, 12:42:28 pm »

If you install MC20, it should find and use your old library. Or you can back up from MC16 and restore in MC20.

monoborealis · « **Reply #2 on:** March 02, 2015, 01:08:03 pm »

Thanks.. it says in the lower left corner 'Importing TV & Media info', but it's been stuck there for hours.. what to do about that without destroying the whole process???

monoborealis · « **Reply #3 on:** March 02, 2015, 01:41:15 pm »

How do I back up from MC18 and restore in MC20?

JimH · « **Reply #4 on:** March 02, 2015, 01:42:49 pm »

It's under the File menu.

Awesome Donkey · « **Reply #5 on:** March 02, 2015, 01:47:04 pm »

File > Library > Back Up Library... to backup the library. To restore the library just go to File > Library > Restore Library...

monoborealis · « **Reply #6 on:** March 02, 2015, 01:54:06 pm »

I did this but I can't see any new files or or file ratings.. I have almost 1 tb of songs, many with star ratings in MC18, not in the files, so this is a catastrophe for me.. have to import them or else MC20 is worthless for me

...

JimH · « **Reply #7 on:** March 02, 2015, 01:56:38 pm »

That should work. Try again. Make sure MC16 has the library you want.

monoborealis · « **Reply #8 on:** March 02, 2015, 02:01:10 pm »

Tried again, with no luck ;( and now MC16 for some reason can't play either... very very very bad.

monoborealis · « **Reply #9 on:** March 02, 2015, 02:04:41 pm »

MC16 is working at least.. but I hope I can import the library, at bit disappointing when you purchase a new program..

JimH · « **Reply #10 on:** March 02, 2015, 02:05:40 pm »

Is it installed and working as you wish?

If so, do a backup.

JimH · « **Reply #11 on:** March 02, 2015, 02:06:18 pm »

Quote from: monoborealis on March 02, 2015, 02:04:41 pm

MC16 is working at least.. but I hope I can import the library, at bit disappointing when you purchase a new program..

The program is our responsibility. The data is yours.

monoborealis · « **Reply #12 on:** March 02, 2015, 02:07:28 pm »

Well, I expect that you make it possible to import the data then?

monoborealis · « **Reply #13 on:** March 02, 2015, 02:11:20 pm »

As I have stated, I had MC16 and purchased MC20..

monoborealis · « **Reply #14 on:** March 02, 2015, 02:14:27 pm »

Sorry I meant MC16.. I don't quarrel, I just want some help. And I tried backuping and restoring several times now..

monoborealis · « **Reply #15 on:** March 02, 2015, 02:15:16 pm »

And I see I made the header wrong, sorry about that.. again I am just asking for help.

monoborealis · « **Reply #16 on:** March 02, 2015, 02:19:13 pm »

Tried again, no playlists, no files, no ratings...

JimH · « **Reply #17 on:** March 02, 2015, 02:21:49 pm »

Quote from: JimH on March 02, 2015, 02:05:40 pm

Is it installed and working as you wish?

If so, do a backup.

monoborealis · « **Reply #18 on:** March 02, 2015, 02:23:30 pm »

I've tried backuping(from MC16) and restoring(to MC20) many many times.. with no luck.

JimH · « **Reply #19 on:** March 02, 2015, 02:25:11 pm »

Do the files show up in MC16?

But not in MC20?

monoborealis · « **Reply #20 on:** March 02, 2015, 02:27:45 pm »

Exactly.. Playlists not showing either.
Maybe I should try uninstalling MC20 and installing again.. but should I delete the library also then..? Or will that delete the MC16 library as well?

JimH · « **Reply #21 on:** March 02, 2015, 02:44:54 pm »

Uninstalling wouldn't do anything. When you restore, you're replacing your library.

monoborealis · « **Reply #22 on:** March 02, 2015, 02:47:23 pm »

I just hoped that reinstalling MC20 might initiate the process of importing the library from MC16 again.. if anybody can help please do.. And I did not mean to be rude in my earlier comments.. just had a bad day/last week.

ferday · « **Reply #23 on:** March 02, 2015, 03:23:15 pm »

try starting MC20 (don't start MC16)

go to file>library>library manager

add library. this will clean everything out of the program that may be there (not permanently!)

now with a fresh library, go to file>library>restore library

you'll be given a pop up that asks for the location of your backup. depending on your install location it will be something like in c:\users\documents\JRiver\Media Center 16\Library Backups. Make sure you choose the MC 16 folder and NOT the MC20 folder!!!

check the boxes for restore library and playlists and settings

when you click ok you'll be sent to a list of backups that were found in that location. if you don't see anything there, you got your location wrong! pick the most recent backup, click ok, and MC20 should now be happily loaded with your old library, playlists, and settings.

monoborealis · « **Reply #24 on:** March 02, 2015, 03:39:52 pm »

I tried this now.. 3 times.. Not helping . And I am computer litterate so you know.. still need help.

Matt · « **Reply #25 on:** March 02, 2015, 03:41:27 pm »

You just want to back the library up in MC16 and restore in MC20.

monoborealis · « **Reply #26 on:** March 02, 2015, 03:46:24 pm »

I tried this maaaaany times already

Awesome Donkey · « **Reply #27 on:** March 02, 2015, 03:48:27 pm »

Maybe you should upload your MC16 backup for Matt to look at to see if there's any issues with it?

monoborealis · « **Reply #28 on:** March 02, 2015, 03:53:18 pm »

Tried.. get the following error message:

'Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information.'

Maybe I could upload it somewhere else.

Matt · « **Reply #29 on:** March 02, 2015, 03:56:52 pm »

You could email your library backup to matt at jriver dot com.

I can't make any promises, but I'll at least look at it.

monoborealis · « **Reply #30 on:** March 02, 2015, 03:59:25 pm »

Done.

Matt · « **Reply #31 on:** March 02, 2015, 04:01:29 pm »

Thanks.

It restored no problem.

So it's really a mystery that it's not working for you.

Make sure you don't check to restore settings.

monoborealis · « **Reply #32 on:** March 02, 2015, 04:15:12 pm »

That worked

Finally.. thanks!

Now we know that for later times..

Matt · « **Reply #33 on:** March 02, 2015, 04:20:03 pm »

Quote from: monoborealis on March 02, 2015, 04:15:12 pm

That worked

Finally.. thanks!

Now we know that for later times..

So was the issue just the restore settings checkbox?

monoborealis · « **Reply #34 on:** March 02, 2015, 04:27:12 pm »

Yup! Now enjoying my music on MC20

THANKS AGAIN!

INTERACT FORUM

Author Topic: How to move everything from JRiver 16 (Read 3354 times)