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Author Topic: PMW update unstable  (Read 2786 times)

Skaterstu

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  • Posts: 2
PMW update unstable
« on: March 31, 2015, 08:11:43 am »
I have updated PMW to the latest version.  I then plugged in my Pono, hit yes to load tracks.  When I use PMW to look at the tracks on my Pono HD and SD card (for editing purposes) it crashes immediately.  Does anyone know why this is happening?  It's very annoying.
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JohnT

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Re: PMW update unstable
« Reply #1 on: March 31, 2015, 09:05:21 am »
Can you post a crash report and Media Center log file?  Thanks.
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John Thompson, JRiver Media Center

x76

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  • Posts: 5
Re: PMW update unstable
« Reply #2 on: May 11, 2015, 02:05:07 pm »
Process:         PonoMusic World 20 [2836]
Path:            /Applications/PonoMusic World 20.app/Contents/MacOS/PonoMusic World 20
Identifier:      com.jriver.PonoMusic20
Version:         20.0.83 (?)
Code Type:       X86-64 (Native)
Parent Process:  launchd [105]

Date/Time:       2015-05-11 12:04:25.018 -0700
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          190124 sec
Crashes Since Last Report:           49
Per-App Interval Since Last Report:  116232 sec
Per-App Crashes Since Last Report:   49
Anonymous UUID:                      3F868139-EBB8-4AAD-9393-1D1964016D2A

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread:  19

Thread 0:  Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib                0x00007fff81545d7a mach_msg_trap + 10
1   libSystem.B.dylib                0x00007fff815463ed mach_msg + 59
2   com.apple.CoreFoundation         0x00007fff805c8902 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation         0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4   com.apple.HIToolbox              0x00007fff877cb7ee RunCurrentEventLoopInMode + 333
5   com.apple.HIToolbox              0x00007fff877cb5f3 ReceiveNextEventCommon + 310
6   com.apple.HIToolbox              0x00007fff877cb4ac BlockUntilNextEventMatchingListInMode + 59
7   com.apple.AppKit                 0x00007fff8445deb2 _DPSNextEvent + 708
8   com.apple.AppKit                 0x00007fff8445d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9   libJRTools.dylib                 0x00000001022a91e4 JRUIMessageLoop::PumpMessage(JRMsg&) + 126
10  com.jriver.PonoMusic20           0x00000001004bd924 JRGraphicalApp::Run() + 60
11  com.jriver.PonoMusic20           0x00000001004bb7f0 -[JRAppDelegate applicationDidFinishLaunching:] + 274
12  com.apple.Foundation             0x00007fff8614ead5 _nsnote_callback + 167
13  com.apple.CoreFoundation         0x00007fff805d4fd0 __CFXNotificationPost + 1008
14  com.apple.CoreFoundation         0x00007fff805c1548 _CFXNotificationPostNotification + 200
15  com.apple.Foundation             0x00007fff86145a36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
16  com.apple.AppKit                 0x00007fff8448e44a -[NSApplication _postDidFinishNotification] + 100
17  com.apple.AppKit                 0x00007fff8448e37f -[NSApplication _sendFinishLaunchingNotification] + 66
18  com.apple.AppKit                 0x00007fff8455935d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
19  com.apple.AppKit                 0x00007fff84558fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
20  com.apple.Foundation             0x00007fff8617d0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
21  com.apple.Foundation             0x00007fff8617cf06 _NSAppleEventManagerGenericHandler + 114
22  com.apple.AE                     0x00007fff843e132b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
23  com.apple.AE                     0x00007fff843e1224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
24  com.apple.AE                     0x00007fff843e112b aeProcessAppleEvent + 210
25  com.apple.HIToolbox              0x00007fff877d1619 AEProcessAppleEvent + 48
26  com.apple.AppKit                 0x00007fff8445e095 _DPSNextEvent + 1191
27  com.apple.AppKit                 0x00007fff8445d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
28  com.apple.AppKit                 0x00007fff8442368f -[NSApplication run] + 395
29  com.jriver.PonoMusic20           0x00000001004bb26f JRApp::WinMain(HINSTANCE__*, HINSTANCE__*, int) + 49
30  com.jriver.PonoMusic20           0x0000000100001544 start + 52

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                0x00007fff8155ec0a kevent + 10
1   libSystem.B.dylib                0x00007fff81560add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                0x00007fff815607b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                0x00007fff815602de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                0x00007fff8155fc08 _pthread_wqthread + 353
5   libSystem.B.dylib                0x00007fff8155faa5 start_wqthread + 13
Logged

x76

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  • Posts: 5
Re: PMW update unstable
« Reply #3 on: May 11, 2015, 02:05:57 pm »
Thread 2:  WebCore: LocalStorage
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.apple.JavaScriptCore         0x00007fff85679650 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 64
3   com.apple.WebCore                0x00007fff81da3f81 WebCore::LocalStorageThread::threadEntryPoint() + 177
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 3:
0   libSystem.B.dylib                0x00007fff81545d7a mach_msg_trap + 10
1   libSystem.B.dylib                0x00007fff815463ed mach_msg + 59
2   com.apple.CoreFoundation         0x00007fff805c8902 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation         0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4   com.apple.Foundation             0x00007fff861ce14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5   com.apple.Foundation             0x00007fff8614f114 __NSThread__main__ + 1429
6   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
7   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 4:
0   libSystem.B.dylib                0x00007fff81545d7a mach_msg_trap + 10
1   libSystem.B.dylib                0x00007fff815463ed mach_msg + 59
2   com.apple.CoreFoundation         0x00007fff805c8902 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation         0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4   com.apple.CoreFoundation         0x00007fff805c7b16 CFRunLoopRun + 70
5   com.apple.Foundation             0x00007fff8614f114 __NSThread__main__ + 1429
6   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
7   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 5:  com.apple.CFSocket.private
0   libSystem.B.dylib                0x00007fff81589932 select$DARWIN_EXTSN + 10
1   com.apple.CoreFoundation         0x00007fff805ea468 __CFSocketManager + 824
2   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
3   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 6:
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.jriver.PonoMusic20           0x000000010052d152 JRThread::WaitCheckingCancel(int, JREvent*) + 232
3   com.jriver.PonoMusic20           0x0000000100c530db CPlayerZoneDisplayInfoUpdateThread::Thread() + 701
4   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
5   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
6   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 7:  JavaScriptCore::Marking
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.apple.JavaScriptCore         0x00007fff858f02fd JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3   com.apple.JavaScriptCore         0x00007fff858f0550 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4   com.apple.JavaScriptCore         0x00007fff858f05f9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
6   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 8:  JavaScriptCore::BlockFree
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.apple.JavaScriptCore         0x00007fff856796a7 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 151
3   com.apple.JavaScriptCore         0x00007fff858f8c3c JSC::Heap::blockFreeingThreadMain() + 300
4   com.apple.JavaScriptCore         0x00007fff858f8c79 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
6   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 9:
0   libSystem.B.dylib                0x00007fff815c3a2e accept + 10
1   libJRReader.dylib                0x0000000114f618cb CTCPSocketReader::Accept() + 149
2   com.jriver.PonoMusic20           0x00000001003b99d9 CListener::Thread() + 77
3   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 10:
0   libSystem.B.dylib                0x00007fff815c3a2e accept + 10
1   libJRReader.dylib                0x0000000114f618cb CTCPSocketReader::Accept() + 149
2   com.jriver.PonoMusic20           0x00000001003b99d9 CListener::Thread() + 77
3   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 11:
0   libSystem.B.dylib                0x00007fff815c3a2e accept + 10
1   libJRReader.dylib                0x0000000114f618cb CTCPSocketReader::Accept() + 149
2   com.jriver.PonoMusic20           0x00000001003b99d9 CListener::Thread() + 77
3   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13
Logged

x76

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  • Posts: 5
Re: PMW update unstable
« Reply #4 on: May 11, 2015, 02:06:35 pm »
Thread 12:
0   libSystem.B.dylib                0x00007fff81589932 select$DARWIN_EXTSN + 10
1   libJRReader.dylib                0x0000000114f601af CUDPSocketReader::Accept() + 247
2   com.jriver.PonoMusic20           0x00000001003b99d9 CListener::Thread() + 77
3   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 13:
0   libSystem.B.dylib                0x00007fff81545d7a mach_msg_trap + 10
1   libSystem.B.dylib                0x00007fff815463ed mach_msg + 59
2   com.apple.CoreFoundation         0x00007fff805c8902 __CFRunLoopRun + 1698
3   com.apple.CoreFoundation         0x00007fff805c7d8f CFRunLoopRunSpecific + 575
4   com.jriver.PonoMusic20           0x0000000100f6f298 CWatchFoldersThread::Thread() + 600
5   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
6   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
7   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 14:
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.apple.CoreVideo              0x00007fff81b54342 CVDisplayLink::runIOThread() + 804
3   com.apple.CoreVideo              0x00007fff81b53fe3 startIOThread(void*) + 139
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 15:
0   libSystem.B.dylib                0x00007fff8155fa2a __workq_kernreturn + 10
1   libSystem.B.dylib                0x00007fff8155fe3c _pthread_wqthread + 917
2   libSystem.B.dylib                0x00007fff8155faa5 start_wqthread + 13

Thread 16:
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff81584881 _pthread_cond_wait + 1286
2   com.jriver.PonoMusic20           0x000000010052d152 JRThread::WaitCheckingCancel(int, JREvent*) + 232
3   com.jriver.PonoMusic20           0x000000010073b7f6 CDLNASearchThread::Thread() + 210
4   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
5   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
6   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 17:
0   libSystem.B.dylib                0x00007fff81589932 select$DARWIN_EXTSN + 10
1   libJRReader.dylib                0x0000000114f601af CUDPSocketReader::Accept() + 247
2   com.jriver.PonoMusic20           0x00000001003b99d9 CListener::Thread() + 77
3   com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
4   libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
5   libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 18:
0   libSystem.B.dylib                0x00007fff81580a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff815808f9 nanosleep + 148
2   libJRReader.dylib                0x000000011501faee Sleep(unsigned int) + 54
3   libJRReader.dylib                0x0000000114f514f1 CAppleINetReader::Open() + 3175
4   com.jriver.PonoMusic20           0x00000001004cd70d CFileLoader::LoadInternalReader(JRFilename const&, JRBuffer*, IJRReader*, JRFilename const&, bool&, IJRWaitMessage*, JRDateTime) + 701
5   com.jriver.PonoMusic20           0x00000001004cd08e CFileLoader::LoadInternal(JRFilename const&, JRBuffer*, IJRReader*, JRFilename, bool&, JRDateTime) + 626
6   com.jriver.PonoMusic20           0x00000001004cf66e CFileLoader::LoadBuffer(JRFilename const&, JRBuffer&) + 86
7   com.jriver.PonoMusic20           0x00000001004cf6f1 CFileLoader::LoadString(JRFilename const&, JRString&, JRSTRING_ENCODING, bool) + 73
8   com.jriver.PonoMusic20           0x00000001000081b1 CPonoMediaCenterFlavor::CustomDeviceHandlingTask(CDeviceInfo&, CFileLoader*, JRHHManagerCustomDeviceTaskThread*) + 1009
9   com.jriver.PonoMusic20           0x00000001008e1fa2 JRHHManagerCustomDeviceTaskThread::Thread() + 44
10  com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
11  libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
12  libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 19 Crashed:
0   libJRTools.dylib                 0x000000010221bbe1 CFileSystemManager::SaveNetworkShare(JRString const&, CFileSystemManager::CDriveInfo*) + 153
1   libJRTools.dylib                 0x000000010221b050 CFileSystemManager::AnalyzeDrive(wchar_t const*, int, bool&, bool&) + 1220
2   libJRTools.dylib                 0x000000010221ab83 CFileSystemManager::GetDriveExists(wchar_t const*, int) + 29
3   libJRTools.dylib                 0x000000010221b5b7 CFileSystemManager::GetPathExists(wchar_t const*, int) + 43
4   libhh_portable.dylib             0x0000000127a72b46 JRFileFind::Open(JRString) + 58
5   libhh_portable.dylib             0x0000000127a72a66 JRFileFind::JRFileFind(JRString const&) + 236
6   libhh_portable.dylib             0x0000000127a735a4 JRListFiles::FindUsingTemplate(JRString const&) + 42
7   libhh_portable.dylib             0x0000000127a734f4 JRListFiles::FindHelper(JRString const&) + 44
8   libhh_portable.dylib             0x0000000127a68c0a CPortableDriveGeneric::GetFiles(wchar_t const*, IHandheldFiles*, int*) + 5564
9   com.jriver.PonoMusic20           0x0000000100910686 CHHPluginThread::Thread() + 826
10  com.jriver.PonoMusic20           0x000000010052d41a JRThread::StaticThread(void*) + 104
11  libSystem.B.dylib                0x00007fff8157efd6 _pthread_start + 331
12  libSystem.B.dylib                0x00007fff8157ee89 thread_start + 13

Thread 19 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000121e70560  rcx: 0x0000000000000023  rdx: 0x000000000000002f
  rdi: 0x00007fff7008ace8  rsi: 0x0000000000000013  rbp: 0x000000012667d110  rsp: 0x000000012667d080
   r8: 0x00007fff70098580   r9: 0x0000000121efc0a4  r10: 0x00007fff8059f080  r11: 0x0000000102115000
  r12: 0x000000012667d4af  r13: 0x0000000121e70590  r14: 0x0000000000000000  r15: 0x000000012667d460
  rip: 0x000000010221bbe1  rfl: 0x0000000000010206  cr2: 0x0000000000000000

Binary Images:
       0x100000000 -        0x101719fef +com.jriver.PonoMusic20 20.0.83 (?) <D0C1FF05-7D29-3835-A1FB-2D3C7D0CC7AD> /Applications/PonoMusic World 20.app/Contents/MacOS/PonoMusic World 20
       0x102200000 -        0x102560fef +libJRTools.dylib ? (?) <F35DADB7-DC22-36D7-98E7-DCCE20AA615C> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRTools.dylib
       0x114b00000 -        0x114da5fe7 +libJRImage.dylib ? (?) <351477FD-3E1A-33D3-BFA3-6EA878C6AD94> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRImage.dylib
       0x114f4d000 -        0x1150d3ff7 +libJRReader.dylib ? (?) <E6D9A9B9-14F6-3C14-B39B-C37CA0A01E1B> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRReader.dylib
       0x116de3000 -        0x116fcdff7 +libJRDisc.dylib ? (?) <04B9C9B5-02EE-33F6-82B8-32B676C91333> /Applications/PonoMusic World 20.app/Contents/MacOS/libJRDisc.dylib
       0x11980d000 -        0x11981bfff  com.apple.iokit.IOHIDLib 1.6.6 (1.6.6) <E92BCF13-7E55-68CD-22BD-EF427D6EC310> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib
Logged

x76

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  • Posts: 5
Re: PMW update unstable
« Reply #5 on: May 11, 2015, 02:08:52 pm »
Whenever the Pono Player is connected to my MacBook Pro (10.6.8 and proud of it), the Pono World software crashes. This did not used to be the case. I replaced the laptop itself and installed an SSD.

I deleted and reinstalled the software. I rebooted.  I tried it with no other applications running.

Neat little device. Mint condition, since I can't use it.

What, precisely, do I have to do to get this thing to work?
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JimH

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Re: PMW update unstable
« Reply #6 on: May 11, 2015, 02:23:49 pm »
Your first line of support should be with Pono, not JRiver.

Please see if you can get a log.  Here's how:
http://wiki.jriver.com/index.php/Logging

Try it with no micro SD card inserted.

Empty the trash for the micro SD card.
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x76

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Re: PMW update unstable
« Reply #7 on: May 11, 2015, 02:52:08 pm »
Right, right... Pono suggested I look here.
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