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Author Topic: Windows 8/10 WIN-X context menu problem  (Read 3532 times)

nonsub

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Windows 8/10 WIN-X context menu problem
« on: April 02, 2015, 08:29:32 pm »
I am running 10 preview but the same problem has been reported on Win 8. Latest MC build.

The Windows WIN-X/right click start menu fails to launch most items. The fix is to disable ....X64....JRShellExt.dll (only need to disable one particular entry) and after logging off/on or restarting explorer.exe all items work.

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nonsub

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Re: Windows 8/10 WIN-X context menu problem
« Reply #1 on: April 02, 2015, 08:34:03 pm »
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nonsub

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Re: Windows 8/10 WIN-X context menu problem
« Reply #2 on: July 05, 2015, 01:16:44 pm »
Why isn't there any response from JRiver on this or the other related threads? Issue is still not fixed and requires disabling JRiver context menu handler each time a product update gets installed!!!
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JimH

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Re: Windows 8/10 WIN-X context menu problem
« Reply #3 on: July 05, 2015, 02:07:57 pm »
Shell extensions are optional.  You can set them in Tools>Options>General.
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nonsub

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Re: Windows 8/10 WIN-X context menu problem
« Reply #4 on: July 05, 2015, 03:55:40 pm »
Thanks Jim. This is a confirmed bug though? I would be nice to have the context menu functionality without breaking part of Windows?
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JimH

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Re: Windows 8/10 WIN-X context menu problem
« Reply #5 on: July 05, 2015, 04:02:33 pm »
No.  It's not a known problem.  I just tried it with shell extensions enabled (on Win8).  The Windows X menu works for me.  Left and right click.

I can't explain what you're seeing.
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nonsub

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Re: Windows 8/10 WIN-X context menu problem
« Reply #6 on: July 05, 2015, 10:29:53 pm »
OK thanks for checking. I am using Win 10 Preview which of course is unsupported. I had the same issue with 8.1 though and there is at least one other thread with the same problem... that's how I found the solution originally (to disable the shell extension.)

Here is how I can reproduce... It is not all Windows items that won't launch but these for sure: Right click Start Menu (of course,) > Event Viewer (this is one item for sure.) It doesn't launch. Disable the extension and log off/back on and it works.

thx
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JimH

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Re: Windows 8/10 WIN-X context menu problem
« Reply #7 on: July 06, 2015, 06:26:35 am »
Right click on Event Viewer works for Win8.
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