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Author Topic: Cannot update MC-20  (Read 936 times)

drc

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Cannot update MC-20
« on: April 21, 2015, 10:10:39 pm »

Weird, cn not update MC 20...

States: 

Following module failed to load 7zSB939.tmp\installLauncher.exe

Failed to load JRTool

Please reinstall latest version.

Weird... last updated v.68
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JimH

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Re: Cannot update MC-20
« Reply #1 on: April 22, 2015, 06:45:02 am »

What is your OS?

Did you try a reboot?
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drc

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Re: Cannot update MC-20
« Reply #2 on: April 22, 2015, 06:59:17 am »

Windows 8.1.  although I rebooted, it seems in the software at least for me.

I noticed this on the last few times I tried to update, but didn't pay it any attention thinking the next update would fix it.

If I update from the downloaded file or update from eitihn the software, i goes to 33% install then finishes and says it's restarting MC 20...  But on restart it gives the error msg:  Failed to load JRTool.  Then gives the option to retry or cancel.  if i cancel it restarts with no problem... everything work great.

Just thought someone would have a solution.  If this is not a known issue, I may uninstall the hold program and start at v.99 see if that helps
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JimH

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Re: Cannot update MC-20
« Reply #3 on: April 22, 2015, 07:10:24 am »

Could be an antivirus problem or similar.
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