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Author Topic: Constant Hanging MC 20  (Read 2341 times)

TCGARVEY

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Constant Hanging MC 20
« on: June 12, 2015, 01:41:46 pm »

I am hanging (though is might as well say crash) constantly. MC 20 (just upgraded from MC 19 which was behaving the same) cannot stay productive for more than 3 or 4 minutes. Will play a song-I've tested different files/types/file sizes etc-then it crashes inevitably. My stats below. Only new hard ware is an LG Bluray R/W. I deleted all new software since this started happening about a week ago.
I have been using this program for several years with no problems and pure delight. It's not working as before. Please help. What has been tried: Search for bugs, upgraded to 20 from 19, uninstalled new downloads.

Library
    Total files: 17713
    Audio files: 5386
    Image files: 12301
    Video files: 22
    Other files: 4
Processing
    Thumbnails built: 1% (187 of 17713)
    Audio analyzed: 100% (5387 of 5408)
Background Tools Running
    No tools currently running
Power
    Mode change (disable screensaver, keep monitor on) [expires in 1 minute]
Media Center
    Version: 20.0.115
    Install path: C:\Program Files (x86)\J River\Media Center 20\
    Interface plug-ins: Interface Plugins:
    JRMark: never run
    Memory used: 27.9 MB memory
    Handles used: 459 handles
Advanced System Info
    Memory & CPU
        CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1
        Free Physical Memory: 6.2 GB
        Total Memory: 8.0 GB
    Operating System
        Microsoft Windows 8.1 64-bit
    Audio inputs and outputs
        Desktop Microphone (2- HD-5000 - Microsoft LifeCam.) (driver 6.3.9600.16384)
        Microphone (Blue Snowflake) (driver 6.3.9600.16384)
        Speakers (Realtek High Definition Audio) (driver 6.3.9600.16384)
        Stereo Mix (Realtek High Definition Audio) (driver 6.3.9600.16384)
    CDROM
        HL-DT-ST BD-RE  WH16NS40 ATA Device (driver 6.3.9600.16384)
    Computer
        ACPI x64-based PC (driver 6.3.9600.16384)
    DiskDrive
        Generic- Compact Flash USB Device (driver 6.3.9600.16384)
        Generic- MS/MS-Pro USB Device (driver 6.3.9600.16384)
        Generic- SD/MMC USB Device (driver 6.3.9600.16384)
        Generic- SM/xD-Picture USB Device (driver 6.3.9600.16384)
        Samsung SSD 850 EVO 250GB ATA Device (driver 6.3.9600.16384)
        WD My Book 1230 USB Device (driver 6.3.9600.16384)
    Display
        ATI Radeon HD 4300/4500 Series (Microsoft Corporation - WDDM v1.1) (driver 8.97.10.6)
    hdc
        ATA Channel 0 (driver 6.3.9600.16384)
        ATA Channel 1 (driver 6.3.9600.16384)
        Standard Dual Channel PCI IDE Controller (driver 6.3.9600.16384)
    HIDClass
        HID-compliant consumer control device (driver 6.3.9600.16384)
        HID-compliant system controller (driver 6.3.9600.17041)
        HID-compliant vendor-defined device (driver 6.3.9600.17041)
        HID-compliant vendor-defined device (driver 6.3.9600.17041)
        HID-compliant vendor-defined device (driver 6.3.9600.17041)
        HID-compliant vendor-defined device (driver 6.3.9600.17041)
        USB Input Device (driver 6.3.9600.17041)
        USB Input Device (driver 6.3.9600.17041)
        USB Input Device (Logitech Download Assistant) (driver 1.10.77.0)
    Image
        HP Officejet 6700 (NET) (driver 26.0.0.0)
        Microsoft LifeCam HD-5000 (driver 4.25.531.0)
    Keyboard
        HID Keyboard Device (driver 6.3.9600.17480)
    MEDIA
        Blue Snowflake (driver 6.3.9600.16490)
        HD-5000 - Microsoft LifeCam. (driver 6.10.6006.0)
        High Definition Audio Device (driver 6.3.9600.16384)
        Realtek High Definition Audio (driver 6.0.1.6662)
    Monitor
        Generic PnP Monitor (driver 6.3.9600.16384)
    Mouse
        HID-compliant mouse (driver 6.3.9600.17480)
    Net
        Qualcomm Atheros 802.11 a|b|g|n Dualband Wireless Network Module (driver 3.0.1.155)
        Realtek PCIe GBE Family Controller #2 (driver 8.1.510.2013)
        Realtek PCIe GBE Family Controller (driver 8.1.510.2013)
    Print queues
        Brother PT-1230PC (driver 6.3.9600.16384)
        Fax (driver 6.3.9600.16384)
        HP411C36 (HP Officejet 6700) (driver 6.3.9600.16384)
        Microsoft XPS Document Writer (driver 6.3.9600.16384)
        Root Print Queue (driver 6.3.9600.16384)
        Send To OneNote 2010 (driver 6.3.9600.16384)
    Printer
        Brother PT-1230PC (driver 6.2.0.0)
        Fax - HP Officejet 6700 (driver 3.0.0.0)
        HP Officejet 6700 (driver 9.84.0.1189)
        HP Officejet 6700 (driver 9.84.0.1189)
    Processor
        Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (driver 6.3.9600.16384)
        Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (driver 6.3.9600.16384)
        Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (driver 6.3.9600.16384)
        Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (driver 6.3.9600.16384)
    SCSIAdapter
        Microsoft Storage Spaces Controller (driver 6.3.9600.17415)
    Software devices
        br basement (driver 6.3.9600.16384)
        HP411C36 (HP Officejet 6700) (driver 6.3.9600.16384)
        HP411C36 (HP Officejet 6700) (driver 6.3.9600.16384)
        Microsoft Device Association Root Enumerator (driver 6.3.9600.16384)
        Microsoft IPv4 IPv6 Transition Adapter Bus (driver 6.3.9600.16384)
        RX-V3900 (driver 6.3.9600.16384)
    System
        ACPI Fixed Feature Button (driver 6.3.9600.17238)
        ACPI Power Button (driver 6.3.9600.17238)
        Composite Bus Enumerator (driver 6.3.9600.16384)
        Direct memory access controller (driver 6.3.9600.17238)
        High Definition Audio Controller (driver 6.3.9600.17238)
        High Definition Audio Controller (driver 6.3.9600.17238)
        High precision event timer (driver 6.3.9600.17238)
        Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 (driver 6.3.9600.17238)
        Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20 (driver 6.3.9600.17238)
        Intel(R) 82801 PCI Bridge - 244E (driver 6.3.9600.17238)
        Intel(R) 82802 Firmware Hub Device (driver 6.3.9600.17238)
        Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A (driver 6.3.9600.17238)
        Intel(R) ICH10 Family SMBus Controller - 3A30 (driver 6.3.9600.17238)
        Intel(R) ICH10 LPC Interface Controller - 3A18 (driver 6.3.9600.17238)
        Microsoft ACPI-Compliant System (driver 6.3.9600.17393)
        Microsoft Basic Display Driver (driver 6.3.9600.16384)
        Microsoft Basic Render Driver (driver 6.3.9600.17031)
        Microsoft System Management BIOS Driver (driver 6.3.9600.16384)
        Microsoft Virtual Drive Enumerator (driver 6.3.9600.16384)
        Motherboard resources (driver 6.3.9600.17238)
        Motherboard resources (driver 6.3.9600.17238)
        Motherboard resources (driver 6.3.9600.17238)
        Motherboard resources (driver 6.3.9600.17238)
        Motherboard resources (driver 6.3.9600.17238)
        NDIS Virtual Network Adapter Enumerator (driver 6.3.9600.16384)
        Numeric data processor (driver 6.3.9600.17238)
        PCI Express Root Complex (driver 6.3.9600.17238)
        Plug and Play Software Device Enumerator (driver 6.3.9600.17415)
        Programmable interrupt controller (driver 6.3.9600.17238)
        Remote Desktop Device Redirector Bus (driver 6.3.9600.16384)
        System board (driver 6.3.9600.17238)
        System board (driver 6.3.9600.17238)
        System CMOS/real time clock (driver 6.3.9600.17238)
        System speaker (driver 6.3.9600.17238)
        System timer (driver 6.3.9600.17238)
        UMBus Root Bus Enumerator (driver 6.3.9600.16384)
        Volume Manager (driver 6.3.9600.16384)
    USB
        Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A34 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A35 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A36 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A37 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A38 (driver 6.3.9600.17238)
        Intel(R) ICH10 Family USB Universal Host Controller - 3A39 (driver 6.3.9600.17238)
        USB Composite Device (driver 6.3.9600.17238)
        USB Composite Device (driver 6.3.9600.17238)
        USB Composite Device (driver 6.3.9600.17238)
        USB Mass Storage Device (driver 6.3.9600.17331)
        USB Mass Storage Device (driver 6.3.9600.17331)
        USB Printing Support (driver 6.3.9600.16384)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
        USB Root Hub (driver 6.3.9600.17238)
    WD Drive Management devices
        WD SES Device (driver 1.0.17.0)
    WPD
        G:\ (driver 6.3.9600.17415)
        H:\ (driver 6.3.9600.17415)
        I:\ (driver 6.3.9600.17415)
        J:\ (driver 6.3.9600.17415)
        My Book (driver 6.3.9600.17415)
    WSD Print Provider
        HP411C36 (HP Officejet 6700) (driver 6.3.9600.16384)
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Matt

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Re: Constant Hanging MC 20
« Reply #1 on: June 12, 2015, 01:50:50 pm »

Try disabling auto-import.

Options > Library & Folders > Run auto-import in background

Does that help?
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Matt Ashland, JRiver Media Center

JimH

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Re: Constant Hanging MC 20
« Reply #2 on: June 12, 2015, 02:24:21 pm »

Antivirus?
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kstuart

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Re: Constant Hanging MC 20
« Reply #3 on: June 13, 2015, 12:53:45 am »

Try changing the Browser Engine from Chromium to Internet Explorer.
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