Topic: Suddenly..... distorted and garbled playback (Read 4904 times)

MGD_King · « **on:** September 22, 2003, 02:08:10 am »

This popped up yesterday, while still using build 254, but everything is working smoothly. I rip a CD, and then suddenly, everything that I play through MC sounds distorted. I verify that it's MC by trying MediaPlayer and it works fine. I then install the latest build, 256, and then it still happens.

Here's where it gets odd.... if I open the DSP, set the "Output Format" to 4 channels or 5.1 channels, it plays fine. I don't have a surround sound card, nor have I ever had to use these settings before. Does anyone have any ideas what caused this and what might fix it or prevent it from happening again?

I've added the system info hoping that it might help.

*********************************************

Media Center Registered 9.1.256 -- C:\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
AMD Athlon 2070 MHz MMX / Memory: Total - 1048 MB, Free - 817 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1226 / Shell32.dll: 6.00.2800.1233 (xpsp2.030604-1804) / wnaspi32.dll: 4.71 (0002) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0002)

Ripping / Drive E: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive F: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive H: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: No / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive E: LITE-ON LTR-52246S Addr: 2:0:0 Speed:52 MaxSpeed:52 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None

KingSparta · « **Reply #1 on:** September 22, 2003, 06:53:41 am »

I have a problem with DSP also

depending on the settings the sound becomes distorted

been like that since day one in MC9 with this sound card\system.

so i just turned it off.

MGD_King · « **Reply #2 on:** September 22, 2003, 07:17:36 am »

Quote

I have a problem with DSP also

depending on the settings the sound becomes distorted

been like that since day one in MC9 with this sound card\system.

so i just turned it off.

But that's just it, I never had it on, never had any of the DSP stuff on (although sometimes I'll tweak the EQ for a poor sounding track but isn't that what it's for?

) but now I have to turn on the 4 channel or 5.1 channel outputs to get it to stop.

What kind of soundcard do you have? I'm running a SoundBlaster PCI128 (onboard) and up until I ripped a CD yesterday, I never had a problem out of MC9 having distorted sound output.

KingSparta · « **Reply #3 on:** September 22, 2003, 07:23:51 am »

SB Audigy

not sure if it happens to files without being analyzed or not.

Media Center Registered 9.1.256 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 3047 MHz MMX / Memory: Total - 523 MB, Free - 89 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1226 / Shell32.dll: 6.00.2800.1233 (xpsp2.030604-1804) / wnaspi32.dll: N/A
Ripping / Drive J: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive K: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive J: HL-DT-ST DVDRAM GMA-4020B Addr: 1:0:0 Speed:12 MaxSpeed:12 BurnProof:Yes
Drive K: HL-DT-ST CD-RW GCE-8481B Addr: 1:1:0 Speed:48 MaxSpeed:48 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

MGD_King · « **Reply #4 on:** September 22, 2003, 07:32:45 am »

I haven't analyzed any of my tracks, never saw a need to do it. Do you think that I'll have to do that now? That's bizzaare, or am I misunderstanding what you said? ?

KingSparta · « **Reply #5 on:** September 22, 2003, 07:50:05 am »

all i am saying for my problem not sure if it happens to files without being analyzed or not.

maybe, maybe not

I am not sure if it is the sound board or the program.

i do know SB had a problem with a driver and windows XP once and that also made the sound distorted.

MGD_King · « **Reply #6 on:** September 22, 2003, 07:54:25 am »

I doubt it's the card because it just started yesterday, and it only does it in MC. I've got the most up-to-date drivers for the card.

Matt? JimH? Anyone? Any ideas?

jleerigby · « **Reply #7 on:** September 22, 2003, 03:35:47 pm »

This just happened to me for the first time ever in MC. I know the file is OK and my Audigy2 has the latest drivers. The whole think went totally garballed. I closed MC and re-opened and all is fine - for now.

MGD_King · « **Reply #8 on:** September 22, 2003, 03:42:30 pm »

Quote

This just happened to me for the first time ever in MC. I know the file is OK and my Audigy2 has the latest drivers. The whole think went totally garballed. I closed MC and re-opened and all is fine - for now.

I've tried that, even went as far as shutting the computer off, all day while at work, came back, still happens. I then install the 257 build, still does it, but not as bad, so I'm back to turning on the DSP with the output set to 4 channels. That clears it up, but I just don't understand why is it doing this. It's never done it before, and I can't see turning on the DSP as a fix for it. That just doesn't make sense to me.

jleerigby · « **Reply #9 on:** September 22, 2003, 05:38:08 pm »

Quote

This just happened to me for the first time ever in MC. I know the file is OK and my Audigy2 has the latest drivers. The whole think went totally garballed. I closed MC and re-opened and all is fine - for now.

Sorry - false alarm. It was a particular section of the file that was at fault.

MGD_King · « **Reply #10 on:** September 22, 2003, 05:43:05 pm »

OK, now it's getting really interesting! Either that, or the DSP has gone south for the winter! Just tried to listen to a MP3 stream and didn't think anything about the DSP being on. I'm not used to having to have it on so MC plays correctly.... and I get this error:

Quote

There was an error starting playback.
Make sure that your system has a valid sound playback device and that it is properly configured in playback options.
(double check the output mode, output device, and output bitdepth)

If I turn off the DSP that I need to have on so that my local MP3s play properly, then the stream plays properly. This is getting very frustrating having to turn on the DSP and then turn it off.

Is anyone on the JRiver staff looking into this seeing as how it's not just me that's having this issue?

MGD_King · « **Reply #11 on:** September 23, 2003, 11:32:20 am »

***bump***

Anyone have any ideas? Bueller?

Mike Noe · « **Reply #12 on:** September 23, 2003, 12:11:50 pm »

...but I just started getting this with 257, can't play any APE or WAVs (all I've got) and I don't use DSP. Tried restarting, no go. Happens with ASIO or DirectSound.

Definitely a showstopper.

Quote

Media Center Registered 9.1.257 -- C:\Program Files\J River\Media Jukebox\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium III 448 MHz MMX / Memory: Total - 261 MB, Free - 78 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1226 / Shell32.dll: 6.00.2800.1233 (xpsp2.030604-1804) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive E: Copy mode:ModeSecure CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: No / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive E: SONY DVD RW DRU-510A Addr: 1:0:0 Speed:24 MaxSpeed:24 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None

JimH · « **Reply #13 on:** September 23, 2003, 12:46:05 pm »

Mike,
Do the files play at all?

Uninstall/reinstall? Reboot?

Jim

Mike Noe · « **Reply #14 on:** September 23, 2003, 12:59:42 pm »

....but garbled, lots of cut out, both ASIO and DS, digital or analog out from the RME. I've rebooted but have not tried uninstall/install. I'll try that now.

MGD_King · « **Reply #15 on:** September 23, 2003, 01:03:37 pm »

Mike,

Did you try turning it to the 4 or 5.1 channel output the way that I do?

Mike Noe · « **Reply #16 on:** September 23, 2003, 01:33:44 pm »

Uninstalled, reinstalled, no luck. Played for about 6 minutes, then just completely went silent even though the player still shows progress playing.

The only thing I've changed on this machine is that I downloaded the Windows Update XP Sept Security Rollup patch.

[Edit]: No, I haven't tried any multi-channel stuff, only have 2-channel rigs set up right now.

JimH · « **Reply #17 on:** September 23, 2003, 01:48:50 pm »

Try changing the playback settings from wave out to direct sound or the other way around.

Could be a driver problem.

MGD_King · « **Reply #18 on:** September 23, 2003, 04:17:25 pm »

Quote

Try changing the playback settings from wave out to direct sound or the other way around.

Could be a driver problem.

Jim,

I was set at direct sound, so I set it to wave out, and it went away!!! YEAH!!!!

One other thing that I noticed when I was set to direct sound was if I stopped a track while playing, it hic-upped.

Mike Noe · « **Reply #19 on:** September 23, 2003, 05:22:13 pm »

...but I did a little testing tonight. I'm reasonably sure my problem is hardware. Seems that my second system is working solidly now for a few hours, it's using a different interconnect. I switched out interconnects and with digital out, this one interconnect just is not working. I guess one end has gone bad, I haven't put a meter on it yet, what are the chances? I'm strictly in ASIO mode, no DSP so far.

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Author Topic: Suddenly..... distorted and garbled playback (Read 4904 times)

jleerigby

jleerigby