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[madrushian]

I used any dvd trial version to digitize my dvd collection to 3tb ext hd. The video will start playing but freezes after a few seconds of playing.

I bought jriver 20 when it first came out and video playback was fine but now that I updated it  a couple of times (2 or 3) it doesnt  work.

I have gateway computer running

windows 7 64bit

i3 intel dual core at 2.93ghz

8gb memory

2GB AMD RADEON HD6670 (drivers up to date)

What has changed and is their any solutions available

Thank You

[JimH]

Your title says "crash", but your message says "freezes".  Which one is it?

Try playing a local file.  It's possible the drive isn't fast enough.

[madrushian]

when I play a movie the screen pauses or freezes and when I check the task manager It states jriver is not responding.

It did seem to work when played from local hard drive. Thanks for solution. After I transfer movies to local Drive and try them I will be sure. My external is 3.0 usb capable but I have normal usb port (not 3.0) so could that be the cause.

[Hendrik]

Unfortunately, playing DVDs from external drives over 2GB is known to be broken - and even more unfortunate, the component in question is out of our hands, since its part of Windows. Sorry.

[mwillems]

As a workaround, converting those DVD's to .mkv files using makemkv will solve the problem.  The issue is a limitation that only applies to DVD's in ifo/vob format (i.e. native disc rips).