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Author Topic: MC 20 Crashes immediately  (Read 1462 times)

Zibby

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MC 20 Crashes immediately
« on: April 05, 2015, 05:35:31 pm »
Hi -
I have been using MC 20 for Windows 7 for about a month and everything was fine. All of a sudden, it immediately crashes whenever I hit play. Any ideas what is causing this, and how to fix?

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glynor

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Re: MC 20 Crashes immediately
« Reply #1 on: April 05, 2015, 05:54:27 pm »
Welcome Zibby!  Sorry for the trouble.

Please read and follow:
http://wiki.jriver.com/index.php/Troubleshooting_Guide

If it crashes immediately when hitting play, the most likely culprit is hardware drivers (audio or video), so you could try updating those if you'd like.  If it is actually crashing, though, then the Log zip file will probably be enlightening.
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bv1pacb

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Re: MC 20 Crashes immediately
« Reply #2 on: April 06, 2015, 06:13:35 am »
I had this as well after installing an optional Realtek driver from Windows 7 update yesterday.  Restoring my previous configuration solved the problem.
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JimH

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Re: MC 20 Crashes immediately
« Reply #3 on: July 14, 2015, 11:33:42 am »
Please try the latest build.  If you still have a problem, it is likely to be with something on your machine.  Antivirus, for example. 

More details might help.  What changed?
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