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[Mike Rubin]

Just autoupdated to today’s revision by clicking “yes” to the update and restart request in the lefthand menu.  I had just successfully played music and updating a few items in my library. 

Now, clicking on any menu item simply crashes out the app completely.  (Windows error message saying the applications stopped responding.). I can restart the application, but I can’t do anything whatsoever once it loads.

I can uninstall and reinstall, but, if I restore any backed up library, the app completely stops functioning, even after a pc reboot. 

I can’t even tell you the version number of the current installation because I can’t access any menu items at all, but it is the Windows version that is posted as the evaluation version on this website’s landing page. 

I suppose I could do a clean reinstallation after deleting all settings and library, but I don’t want to lose all my playlists.  Before I resort to that, is anyone else having issues with the brand new version that arrived today?

[JimH]

Did you try reinstalling?

[Mike Rubin]

At least ten times.

I have it up and running again, sort of, after reverting to a clean install of 31.0.29, which immediately upgraded back to 31.0.32.  I restored my backup.  Now, I get crashes when navigating, but there usually now is a “restore” option in addition to the “terminate” and “wait” options that i previously was dumped into.  When the “restore “ option appears, it does succeed at bringing the application back to life. When that option is not there, I have to terminate and restart. 

At the moment, I can live with this, but it was a lot of work.is there any possibility that the autoupgrade corrupted my settings or library?

[JimH]

Does MC disappear  or just become unresponsive?

[Mike Rubin]

Does MC disappear  or just become unresponsive?

Just becomes unresponsive.  I at first got the Windows “application is not responding” error dialogue, giving me the choice of terminating the application or waiting to see if it responds.  The last few times, though, I got a third choice, i.e., to “restore the application,” in addition to those two.  The “restore “ function seems to work okay, at least for now.

[JimH]

That isn't a crash.  It's a hang.  Let it run. 

Configure Windows Defender. 

Are you using any other antivirus?

[Mike Rubin]

Yes, sorry for the imprecise language.

I am using Norton AV.

[JimH]

Uninstall it, just to test.

[Mike Rubin]

Uninstall it, just to test.

Seems to be stable now or, at least, restartable using the Windows “restore” function.  Not sure what was up, honestly.